Customer Ratings & Reviews

Internet still lags, no boost in speed, or signal strength... not happy with this product at all

Can't tell if it helps or not. Obviously it does not!

I just picked this up in South Austin after buying it via my iPhone and with PayPal - love I can use PayPal with Best Buy. After breaking past my Spectrum Wifi and Netgear Extenders, I decided to go Mesh. The last few weeks I have installed smart switches, lights, plugs, cameras, and locks. A number of these things were popping in and out of Wifi - the eero solved all my problems. Not to mention the fabulous Wifi on everything else (laptops, phones, consoles, etc). My worse smart plug was always on the edge at ~75 dBm and now its at -40 dBm. The erro and the beacons are in the same place as my old Wifi and two netgear extenders (actually I had three extenders - now I am one less)! The setup of the eeros itself was a snap. I think it updating its firmware took longer. Now resetting up everything else was a lot of fun because I wanted a completely new SSID. But I expected it and what prepared for it :-)

Disclaimer: I am a Best Buy employee. After learning about the Eero system at work, I decided to try it personally. It is hands down the best Wi-Fi experience I've ever had. We finally have complete, consistent coverage across the entire house. Set-up was incredibly easy and painless. The app is intuitive to use. When my parents heard about how much I enjoyed mine, they bought a 3-pack for their house; it is the first time in all of the years they've had Wi-Fi that they've ever had good coverage, coverage that reaches every room, and connections that don't drop intermittently. I'd recommend this mainly for people who struggle with "dead spots" (areas with weak or no Wi-Fi signal), people with an usual or large home layout, and people who use several devices that demand a strong internet signal (streaming, home security, smart home, etc). However, a single Eero is great as a router to pair with a modem rather than using the gateway the internet provider rents.

My ASUS router was only a few years old and located in one of my bedrooms. My Wi-Fi service was weak in the neighboring bedroom, and very weak in my living room. After I installed the eero system [base + satellite], my Wi-Fi service became useful again. No buffering when I'm streaming movies, and a strong Wi-Fi signal in all areas of my home! I recommend this product!

I've been looking at this product and watched several Youtube videos and reviews for over 4 months before i FINALLY pulled the trigger and buying one. As advertised, it was a breeze to set up and get up and running. Before the install, i did a few WIFI speed test around my house to get an idea of what my WIFI was like before and after. I have to admit, WOWWW !!!!! This device REALLY WORKS, and WORKS WELL!! Before i was getting ehhhhh 18 to 22, maybe 25 mgbts upload, and my ISP provides 100 mgbts. After installing the EERO system, im now getting well over 125 mgbts and my download speed is at around 18, 19, 20. Im rreally glad i purchased this item. Thanks EERO.

The eero system is ridiculously expensive, and worth every penny. I purchased eero at the recommendation from a friend, after we bought a new house and could not get signal from our old router in the basement, where the signal would have to go through several concrete wall. With eero and a beacon in the basement, the wifi is the best we have ever seen. By far. We are able to do more things online at the same time throughout the house, at speeds that are way faster than anything we've had before. This product is amazing.

I have a 1900 square foot home with 2 stories. I had an Apple Airport Extreme for the longest time, but it eventually died. After doing some research online and speaking to friends I went with the eero system. I balked at the cost, but as soon as I started setting it up I realized this was the system I was looking for. Super easy setup, intelligent placement of the beacons, great design and amazing customer service. You get what you pay for and more. Now I have a signal everywhere in my house and no issues whatsoever.

Chose eero based on many positive reviews which turned out to be very accurate. Super easy to install. Took maybe 10 minutes total for three separate units including the base and two pods. Very automated. In fact, the system practically installs itself. I live in a 2-story, 4,000 sq. ft. house. Existing cable modem and pricey extender upstairs were still plagued with dead spots and drops. Installed eero over two weeks ago. We now have maximum bars throughout the house and no more drops. Five Star Ratings from my wife and two teenage daughters!

I had an old netgear router and anytime we'd browse the web while streaming something on TV the screen would start re-loading. The Eero solved this problem. It provides strong signal (3x the speed is what I'm finding out) throughout the house. Place a beacon on each floor and you'll be set. The setup was super easy. If you know how to download an app on your phone you'll be able to set it up on your own. I know the price is steep, but it's an investment you won't regret.

Excellent product, does as advertised, easy to install. Have strong signal throughout the house. Fixed all my Wi-Fi problems. Great operating platform with many features

I didn't even know I needed better wifi until a friend told me about eero. Now that I have my system I can't believe how well it works how fast and reliable my internet is and how easy it was to set up. eero rules!

Have 1600 sq ft colonial plus finished basement. Placed this central on ground floor getting full speed 30mb/s+ everywhere. Also considered Orbi but much prefer smaller Eero box. I use Eero like access points so fits my needs perfect. Also have cable modem router combo with 4 ethernet ports so don't need extra ports in Orbi. Setup was stupid simple.

Yes this system, like any Wifi mesh system, is expensive. But it's worth every penny. My Wifi speeds in my home increased my 10X in a matter of minutes. Setup was pretty easy via the mobile app. I did have to call customer service (because I messed up) and they were awesome. The only reason I did not rate this 5 stars (I wish I could have rated it 4.75 stars) is because there is no web interface for administering the router. You can only do it via the mobile app. Other than that, this system s pretty much perfect.

This system solved all my dead spot issues. I have a 1900's home with plaster/lathe walls and wifi has always been spotty when trying to do professional work such as connecting some my home NAS for photography work. I used to have an Apple APE w/ AP Express as an extender and it was a joke really. I could never hold a constant connection, especially if I wanted to work outdoors on my patio. Every since installing the eero Wi-Fi system all of those issues went away. I'm a geek at heart so I thought the monitoring services of the app were pretty cool. I have about 12 devices on my network, phones, network DVR using HDHomerun and 2 Gen4 Apple TVs, Plex Media Server, etc. all running over Wi-Fi with no hiccups.

After months of WIFI dead zones in my house, I decided to pick up a mesh WIFI system. You will not regret buying the eero system. Its dead simple to set up and straight forward to use. It easily covers my 3500 sq/ft house and I get my paid for speeds nearly all the time.

Have a long railroad style condo and was having trouble getting good reception in the front and back rooms of the condo. WiFi system works like a charm. Eero in the middle of the home with a beacon in the front and back. Somewhat expensive but worth the quality. Highly recommended!

I was paying for the premium service tier from Comcast but was only getting about 20mbps down. i thought the issue was with my modem, so I purchased a Motorola Surfboard. However, the problem was really with my router set up. Once i put in the eeros, it dramatically increased speeds throughout my place. Love the system, especially the beacon.

I've had the 2nd generation system for about 6-8 months, and I've never had a problem with coverage even though it's a fairly large area. I've never needed to reset the router. Everything works flawlessly without having to think about it. Eero is definitely a winner!

I bought the new system. It works great; easy set up, fast speed. The night light feature is a plus, my kids wants the beacon in their room.