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Customer reviews

Rating 4.8 out of 5 stars with 1921 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the Mesh WiFi System. They appreciate the steady connectivity and great WiFi coverage it provides. Additionally, customers are impressed with the amazing signal strength and incredibly fast speed of the system. The far range of the system is also a notable benefit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,921 reviews
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Should of had one long ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes WiFi super any where in the home no dead spots. Wish I had a long time ago stress level would have been much lower.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Works well, expensive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and I do notice the difference in Wi-FI speeds, still lose connectivity occasionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a WiFi Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Great App Beautiful simple design

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    updated service, now have wifi throughout the house

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Super easy to set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech saavy and the set up was a breeze!!l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to take to Argentina. Had many problems before with wifi in Argentina. Eero’s Whole Mesh Wifi System was THE SOLUTION to ALL of my wifi “ailments”. I now have CONSTANT maximum download and upload speeds throught ALL the apartment. My suggest: “Think no further. Eero will be the solution for you as well!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cult of Razer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has joined the cult of Razer.. he had the mat and the mouse and just recently added this keyboard. We had a mechanical keyboard, but he needed the name and a "noisier" keyboard. It is a good keyboard, just as good as the other we had, but the presets for certain games is a pretty cool feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST INVESTMENT EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of gamers. Literally three console gamers and a PC gamer in WiFi. We bought this because we needed a connection stable for everyone to play without lag. After the super simple connection, everyone is able to play with little to no lag. It’s awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giving good wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our long 1 story home and spaced them out throughout the home in various rooms including one in the detached cottage in the back yard. Used them for about 2 months now and has been delivering strong internet service which we have not been able to get with prior strategies so have to recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    Great, when it Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this along with a new modem at the suggestion of a Best Buy rep. The mesh system works great in my older home and has been better than an old Apple router. Unfortunately, the router has dropped on me two times in the past two months and has even a pain to set up. Customer service is great, but the rep did tell me the Eero and Apple devices can have issues together. It was expensive; so not happy for the trouble.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product . installed and no issues what so ever . would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cero customer service with a defective product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product after reading good reviews. The product seems unstable. The Internet goes on and off. I called the Internet service provider and they came to check everything and the technicians computer Kept reading weird and unstable frequencies. We got Eero’s customer service on the phone for over an hour, did soft and hard resets and nothing. They never offered to replace the product. Even though they said it wasn’t working properly. I’m taking my Internet provider company advice and switching to google router. I am in shock Eere does not stand by the product. And I called them again the next day and it took me more than 30 minutes to get them on the phone. I am attaching my iphone screenshot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these coincidentally right before the pandemic. I waited a week or so to set this up and then was told I'd be working from. We placed them in our bedroom, down in a guest room and upstairs in what became my stay at home office. They work EXCELLENT.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    System works as described.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone assistant to set it up and the placement of the monitors and tells you how to do it makes it really easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WIFI ENHANCER EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moved into a new duplex that had a choppy floor plan. A lot of walls and corners were causing my expensive and "fast" internet to be unreliable and overall disappointing. Ended up getting this eero setup and have the fastest internet around. I stream absolutely everything without the slightest hiccup.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Very simple to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works great we are covering a couple hundred feet out side and definitely pushing them to the max

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good replacement for dead airport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed immediate replacement for Apple airport that abruptly died ad of course I had zoom work appearances that day. Researched what products would be compatible with my mac and got this ; installation was ok, had to call customer service to clarify how to add devices (sucks that no one wants to bother with including any instructions, expecting you to always be able to go on line) but they got me up and running

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first received the eero it was very easy to set up. However, one of the modules failed to link up. Called customer service and they tried to help, but it still failed to link. Eero ended up sending me a replacement module. For the price I wouldn’t expect an issue like this. Now that everything is up and running it seems to work fine, but I am still concerned about the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Easy set up and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works well in the house, but does not extend service well to our back patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best WiFi system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far The best WiFi system I have purchase. Had a very bad time getting a signal in the far back of my home. The signal would fade or slow down. I install this system in about 15 mins and have had flawless service ever since. Highly recommend this product.

    I would recommend this to a friend