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Customer reviews

Rating 4.8 out of 5 stars with 1921 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the Mesh WiFi System. They appreciate the steady connectivity and great WiFi coverage it provides. Additionally, customers are impressed with the amazing signal strength and incredibly fast speed of the system. The far range of the system is also a notable benefit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 1,921 reviews
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Eero 2nd generation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. I bought the package of 2 eero for my 2700 sq ft house. I placed one of them in the base and another one on second floor. 2.4 and 5.0 ghz are detected entirely of the house and very strong signals. Good overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The #1 wifi system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've recently got the new eero wifi system. It's the best thing to ever happen. We have over 20 devices in the house. I don't hear anymore complains about slow wifi or dead spots.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Best system in the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new system. It works great; easy set up, fast speed. The night light feature is a plus, my kids wants the beacon in their room.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    The Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eeros works great. We have internet throughout the house. I recommend. Geek Squad completed the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    It works!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a solution that works in our older double brick constructed house. The setup was beyond easy and quick. Took longer to reconnect all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great easy to set up. I can now get Wifi inside my garage which is about 800 ft away from my house and it covers all areas of my home with no loss of wifi. Excellent Product

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Great for large spaces up to 10,000 sqft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially bought Nighthawk Mesh for 10,000 sqft warehouse but the connection was poor. This EERO did the job. Have connection right around the building now. I have 8 security connected to this system. Going to purchase one for my house.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Whole house WiFi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had spotty internet until we bought the Eero. Now we have internet everywhere in our house. We are very satisfied with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Signal is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless signal has improved tremendously since I installed these.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this to work. From day 1 it had multiple issues with all mac products. Technical support just didn't have any fixes. I would not recommend for Mac users. I bought Velop and works perfect (once I fixed all the unfortunate changes to my modem and computers settings from Eero tech support). It DOES NOT deliver.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best router on the planet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues with routers in a 6,000 sq ft home for 5 years. This system is by far the best I have tried. No more switching between logins, dropped internet, printing problems, etc.etc. The optional security program is icing on the cake. Calling for help with Eero is painless and the people are trained and fix the minor issues which crop up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth Every Penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this system, like any Wifi mesh system, is expensive. But it's worth every penny. My Wifi speeds in my home increased my 10X in a matter of minutes. Setup was pretty easy via the mobile app. I did have to call customer service (because I messed up) and they were awesome. The only reason I did not rate this 5 stars (I wish I could have rated it 4.75 stars) is because there is no web interface for administering the router. You can only do it via the mobile app. Other than that, this system s pretty much perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a great wi-fi system. It works better than any system / wi-fi that I've ever used. And! The system is named after an amazing architect. The Finns are known for great design and this product follows suit!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 3 out of 5 stars

    Not overall impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the speed and coverage distance. But the reliability when used with other apps was poor....had hard time with functionality of Ring cameras devices and recognizing all echo products. Will be going back to the stability of Apple Extreme and Express...(no problems there).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the units & Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and wonderfully setup by Geek Squad professionals: Johnny & Justin. Excellent WI-FI through house even large back and front yard afterwards. Can't say thanks enough!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Much better now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was terrible compared to the pro 6 I replaced it with,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best router ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router. Mesh network is the way to go if you have a big house,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work for us

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly I thought I would not need to use my original router with this, simply because it adds yet another cord and device and eyesore thing to have plugged in. That unfortunately wasn’t the case. Next it seemed to help for maybe a weeek and then my internet was back to the way it was before horrible. I really feel the problem was my router and so I got a newer one from the internet co, for free without paying 300$. That helped us tremendously. So, hard to say what review to give it didn’t not help us mostly because they don’t fix router issues, still the price seems like you may be being taken for a ride.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Tends to over heat needs to be reset often

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by a best buy employee these were the best, I have to reset them often through the week. They are always very hot. I bought a two year warranty will be returning.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work well with 2.4ghz devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most smart outlets and other smart devices work on a 2.4 ghz network. In order to add a device you have to call network support to switch off 5.0 ghz so that the configuration apps work. This has been an open issue with eero for over two years and they haven't fixed it.

    No, I would not recommend this to a friend