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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,138 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Facebook portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and good quality picture. Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Setup

    Rated 5 out of 5 stars

    Portal vision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sets up easy instant picture quick access to apps. kids think they are on T.V.

    I would recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 4 out of 5 stars

    I love new technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First you need to buy a better than average HDMI cord. The store didn't say that, the unit doesn't come with one. Second the instructions are vague. We are talking to our Daughter and Grandkids in Alaska she is using her iPhone for days we were fighting with the picture. Why was it tall and narrow....had her turn her phone sideways duh, now it's all good. No instructions or information on this. The company wants you to talk to another portal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent zoom functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not endorsing F+$#B@@&...but this product is great. Zoom on the big screen, easy controls, great connectivity. It was roughly 50% off when purchased, so a great deal. Cheaper than the webcams I have purchased. I am sure it does other things, but if you have a fb account you don't use, a zoom account you use, and zoom activities to engage in....this is a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    GAD

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is very good. Works well and easy to set up. Enjoying use of this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Fun new tech for the home and family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clean pic, and have no problem understanding speech. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, we use it for business

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's how we use it for business, and so far, it works great. We set these up on T.V.s at both of our physical offices, and put some of the other Portals (with monitors) in staffs home office, and then had all the staff make "Work Profiles" on FaceBook, and all of us friend each other. This way, I can say "Hey Portal, call John." and it'll call the Portal associated with John. Then, once John is in, he can say, "Add Sarah," and it'll call her Portal at her home office. This is great for us, because we only have 8 staff, which is the limit the Portal has for multi-chat calls. The way I understand it, we can add services like Zoom or What's App to the Portal, but you will lose the ability to call somebody with your voice. This is why we chose to have everyone make their own Work FaceBook Accounts, so we can call each other just by talking to our Portal. You can also answer with your voice, and turn your camera off and on. Pretty much, we were really tired of trying to organize Zoom calls, and everyone having issues with it, so we spent all our time texting or calling each other from our home offices. We decided to give Portal a try, and now if one of us needs to talk to somebody, we just say "Call Kristi," and there is Kristi. If we realize we need Eric in on the call, we say "Call Eric," and there he is. It's so much more efficient than Zooming, and the auto pan, focus and zoom features are superior to any other web cam I've owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really only works well if both use it. Sometimes there are sound and clarity issues

    I would recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey there! We would love to look into this so that we can make your experience better. We would advise reaching out to our wonderful support team at this link so that we can check it out: https://www.meta.com/help/portal/. oculus

  • Rated 4 out of 5 stars

    For vedio calls

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for price in offer. I had good experience calling dithers form this device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better option especially when chatting with family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and as soon as I logged in, I was able to make video calls to my family. This is great as we don't all have to squeeze into view of a phone or tablet. My kids love when they are able to do reading on the app and be a part of the story. You can hit the red button on the side so video and voice is not active.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent device!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for 80+ year old uncles to connect to his TV so he can communicate with family overseas. I was scared to have to create a facebook account for them, but this works with What'sApp by itself! This was extremely useful since my uncle had a WhatsApp account and knew how to use it already. This made the entire procedure perfect and worked great. The remote even controlled his samsung TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video calling

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Easy to setup, excellent video quality and ease of use! No regrets!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, great for video calling through WhatsApp. Awesome value for money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real ease to setup and use. Nice to put grand kids on big screen. Only down fall is it is stationary

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the cyber Monday special and for $59 it’s not a bad product. It does “wake” occasionally when I am on work calls, which is annoying. The remote is without numbers so entering in Zoom meeting and passwords is a bit tedious. Also, it would be nice if I can somehow click the zoom meeting links rather than enter in the meeting room and password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gadget is pretty cool. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Facebook Portal TV Smart video calling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love using our new Facebook - Portal TV Smart Video since it provides a much larger screen in order to see everyone that we are video calling. It tracks movements so the kids are always in view. It's so much better than trying to use the computer, iPad or iPhone screen. I would highly recommend getting one if you would like to chat with family members who are far away or stuck at home now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal tv is very fantástic for comunication of family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice product. Functions as advertised. Works great on large tv.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Issues with satellite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could have been user error, but I don’t think so. We bought two portals for my parents - this one to hook up to their tv so my visually impaired mother could see the callers. We got it to work but once the portal activated we couldn’t get it to ever switch back over to the satellite unless we rebooted the satellite system. We ended up returning it because we couldn’t get it resolved.

    I would recommend this to a friend