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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,138 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Easy to install and great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great picture quality. Works with both Facebook and WhatsApp contacts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video calling

    Rated 5 out of 5 stars

    Easy to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, does excellent videos, works with youtube and cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Great when it works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, and the person you are calling has one as well, it is like visiting with them in your family room (or wherever your TV is located). I love the way it follows the person who is talking around the room. One drawback is that is takes a few minutes to set up and as a result we do not use it as much as we would if it was ready to go all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Video calling

    Rated 5 out of 5 stars

    Visiting family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good views of people. Has some neat features to use too makes it fun too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webcam

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one for video calling with friends and relatives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product--easy to setup--Needs to enhance software for use with other components

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family really likes this product, mostly the whatsapp call feature as we don’t have to hold the phone and pass it along when we have a room full of people to talk to. The UI is similar to fire stick and chrome that are already in the market but this offers extra perks like whatsapp calling, face book messenger etc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Nice product for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. Great extra features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Decent product but could be slightly less costly.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked well and was fairly easy to setup and use. I bought it for my elderly mother and was able to teach her how to use it so she could stay in touch with her grandchildren after they moved to a new state. She doesn't have issues with the UI and I am grateful for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heared Meta stopped updates for this portal... Still feeling very good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love being able to connect in new ways.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has been a godsend! During times when we find ourselves remotely connecting, we have managed to stay in contact with loved ones in ways other then our phone. Using the TV in the living room frees up our phones and laptops and allows us to go about our day while chatting with friends and family. No need to carry a phone around or sit in front of a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Excellent vid calling cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video calling camera. Set this up with my 82” tv and the video quality and sound are amazing. Standing about 20ft. in front of the tv during the call and the person im talking to can still hear me great, no sound issue. Also, the camera feature that follows/ focus when i move around is an excellent feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and use with Alexa. Great clarity of picture!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video calling

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Camera follows you around the room with ease and sound is clear

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Portal TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good innovation as a product. Video callings are very high quality with no lags or interruptions. Best part is the camera that follows you while you are on a video call. Remote is a little glitchy and loses its BT pairing and just stops working. You have to restart the device to re-pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great, delivery was fast, we really enjoy it with the grandchildren!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Portal TV saved Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and made our 55 " television a fantastic reunion with our kids and grandkids in Ohio Christmas Eve and Christmas morning.It was the next best thing to being there as we were quaranteening in our condo in Florida.Really saved the day!!!We have used it numerous times since . 5 stars for this item !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective video conferencing tool. Nice pancamera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just found animation features. Great for calling the grandkids!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best quarantine purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these units in advance of the quarantine as we wanted to make sure our parents and kid could all speak together with ease on the biggest screen in our homes. It works great... we use WhatsApp to chat and not facebook. Using Facebook allows you to use the voice commands. If you use only whatsapp it does not. It does have the story mode and the AR features like in snapchat.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big screen video calling.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit back and relax in front of your TV and enjoy Metal Portal on your big screen. No holding your phone or your tablet. Great picture quality and wide area of view is great when there are multiple images. Bought item on Deal of the Day at a great price. Easy to set up and use.

    I would recommend this to a friend