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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,138 reviews
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, would definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Purchased multiple Portal TVs for the family

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this device so much we bought several as gifts! Packaging is nice and safe, set up is very easy! The best part is that you can see your family and friends on your big screen TV (our Grandmother loves the great visibility). The camera follows you in the room, the picture and voice quality is crystal clear. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great video and audio quality, integration with FB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of these for my parents and myself who live far away. Super video quality with auto camera tracking. Can also call friends/family using FB messenger on their phones and multiple people on the same video call. Really like that there is a manual shutter for the camera and an indicator that the mic is on/off.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Best video calling product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it delivered by best buy at discounted price and its an amazing product for video calling with family and friends when you are away and that is the only option to connect and feel like you are physically with them.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    excellent video calling for tv.. great for kids

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best video calling for tv. my little one can see her grand parents on the big screen and interact with them.. what i noticed with little screen like phones and tablets, the kids dont like to talk . but with big screen.. they feel they are in same room and would talk as if they are in same room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, Easy to setup. Picture quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Portal TV a Win-Win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make calls with your Messenger and WhatsApp contacts, watch movies, listen to music, take pictures all on the biggest screen in the house. And, this is just to name a few of the things you can do with Facebook Portal TV. Both adults and children will be very happy with this product. Set up took less than 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bunch of my family and I got these to have video calls during the quarantine. Its really been great and makes it so easy because its on your TV and you don't have to hold or prop a phone or tablet. Wish you could stream more things together, can only watch fb watch at this time. All in all, glad we got them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay connected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to stay connected with family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my out of town family and my self. It is so fun looking at them on my TV set. I could spend all day just watching my grand kids. If you cannot be there in person, this is the next best thing. So glad I have it. This is so much better than trying to communicate via cell phone video chat, the screen is too small on my cell.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Use it the least of all

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we have 2 10” portal devices that we use all the time and decided to get this to have a big screen calling experience. It works great and is nice but have found that we almost never use it compared to the tablet and portal devices

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good if use WhatsApp Video calling a lot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I purchased this for my parents and they find it difficult to hold the phone while doing video calling. Installed it over their TV and now they can easily video call their friends and relatives. I will highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Features, Screen size

    Rated 5 out of 5 stars

    Met expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found to be as advertised, great picture and features

    I would recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Portal works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my dad in nursing home. He is not tech savi and suffers from dementia, however after setting up Facebook account and adding just us kids he is able to answer when we call. One thing that would be nice is after hanging up The tv does not go back to antenna tv, not a portal issue but a HDMI CES issue.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Fantastic Communication Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a wonderful way to communicate with my sister in California and my niece in Idaho. It's like being in each other's front room. I plan to get one for each of my 4 adult children. Especially since this Covid-19 quarantine started we can see each other and have so much fun with some of the activities offered.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great item that I had no idea existed until now

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this more than I though I would. I use this for meetings, Zoom calls, and so the entire family can video chat with my daughter who is away at college. Great item. Bought one for my parents to use too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good only if you have family conversations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do 1-1 conversations then not really helpgul. But if you have family conversations where you want all to see and talk to other person then this is good and saves lot of time. Easy to use and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to install. Great for family’s who want to get together. I bought 4 for other family members and we all used it Christmas Day and watched the kids open gifts. Camera is very accurate and clear. Microphone works ok. You will need your own HDMI cable.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Good with some quirks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is better when you hardwire the connection. If calls go to long or you have many people join and leave, sometimes you need to restart your call to get better quality. Camera following is really impressive. Its a good video chat tool, and beats using phone or tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandparents since they have issues with trying to use FaceTime or other products to do video chat. Simple and hooks up to the TV. They can turn up the volume and only requires them to hit one button to connect. They are very happy with the product and have throughly enjoyed it.

    I would recommend this to a friend