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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,138 reviews
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great way to remain personable with family & frien

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice way to be in contact with family and friends on a big screen. It makes you feel as if you are in the same location. Video picture is great1. Audio is satisfactory. It breaks up if too many people speak at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    It Works - Well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound were very good. It took a couple of tries to connect my wifi and I don't know why that was. I bought this to chat with my family (gave them one for Christmas) and they were happy with it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fantastic device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device. It is easy to set up. And video call feature on a big screen with motion detection is fabulous. Price is match less

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The pan and zoom function is amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, how it pans and zooms to keep up with the action is awesome! Would definitely recommend this product to anyone in the market. Simple to setup and use, easy enough for my 5 year old to navigate through the process.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Brighten up your day!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a joy and fun to watch my 2.5 year old grandson. I’m in Texas and he is in Pennsylvania. The price of this so worth it. Not as expensive as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brings the Family together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make video chatting with family who live far almost like they are there with you. We have one, Kids each have one. Wife's sister in Greece has one. Works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Have to have one for the Grandkids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun seeing my grandson who I haven’t met in Japan on my big screen. Get to see every expression. You got to have this if you have distanced family

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome to stay connected with family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i bought 1 for all my daughters now that they live out of the house and also got my mother one too so she can see her great grandkids that live out of the state

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first thought was how hard it was gonna be to connect but after looking at the device very simple. I'm loving communicating with the grandkids.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice, powerful and small device for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent device for meeting with zoom on my big Tv screen. Also, We can use WhatsApp and iMessage for videoconference too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    tv Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both portals now buy the tv one is so much better, you can see more of te room and people in the room, Not just staring at a face, they can show you anything in the room the tv is in. I would diffently remmond this

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Talk to people in different countries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of family in Portugal and the only way to talk to them is through facebook and this facebook portal is awesome and its right on my huge flat screen tv!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Good but not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. Pros: Great for whatsapp call. Video quality is good. Cons: No live stream No video recording When calling, faces apper long distance . No option to disable AI cam.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Great for One to One

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we are enjoying the product, it was primarily purchased to do natural, easy video calls to family & friends. It works best as a one to one device. Group calling is a little lacking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thoughtful product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need an easy to use video conference device where you want your parents to see their grand kids playing then this is the device. It’s not for everybody. If this fits your need you will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Try it out for yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the chance to use my product as of yet. I did hear that it truly worth the money. I can have Zoom chats with my family at one time.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Video Cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product Absolutely amazing video calling experiencing. My parents don't use Facebook much but with the product they can see most recent photos posted to Facebook automatically on the device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 8 inch Portal but wanted to try Portal TV .Little hard to set up at first but once got it going it worked great. very very happy with purchase and use it quite often with great grand daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Facebook Portal for TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolut game changer during the covid times. I've never been closer to family/ friends. The camera follows me anywhere in my room with ease. Amazing quality. Highly recommend this for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Your Family Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portal was easy to set up and proved to deliver as expected. The price was reasonable and the ability to share family discussions with real time imaging has been well worth the expense.

    I would recommend this to a friend