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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,138 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Your Family Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portal was easy to set up and proved to deliver as expected. The price was reasonable and the ability to share family discussions with real time imaging has been well worth the expense.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 8 inch Portal but wanted to try Portal TV .Little hard to set up at first but once got it going it worked great. very very happy with purchase and use it quite often with great grand daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Facebook Portal for TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolut game changer during the covid times. I've never been closer to family/ friends. The camera follows me anywhere in my room with ease. Amazing quality. Highly recommend this for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for today

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has allowed us to stay in touch with our grandson who turned one year old last week. While it can't substitute being there. It is great to be able to video call and he Loves the storybook time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great being able to see and talk with family. The only thing I don’t care for is how the camera keeps moving. That’s really annoying, and makes you dizzy. Otherwise very easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must Have for the Covid ERA

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have two. Was a great sale on a pair. Have a friend that also bought two, have linked very easy a large group of people from all over at once.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great way to stay in touch with family!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these. One for each of my children so we can all stay in touch. This is so much better than facetime!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Family Time with Portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Facebook Portal TV works well and provides a large picture of whoever you're talking to-something especially enjoyable when talking with the grandchildren.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great idea, Zuck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use messenger as much as I do, get one. Amazing qualify, simple interface and hilarious filters. The way it follows you when you walk around is really cool, also

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Facebook Portal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product to keep in touch with family and friends. Easy to use with great video quality. There is no echo and limited glitching. I would recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Grandma Loves It

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it to call my grandma. We all love it & the screen track makes a big difference. User interface isn’t the best

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is great for friends or family keeping in touch. we use this product several times a week with friends and family out of town to see them on our large flat screen

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 6 portals to be able to monitor my mother and my 9 grand children. It is a great way to be able not only to talk to your relatives but to see them also. I strongly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Outswtanding Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to interact with family in Chicago daily on our big screen! Granddaughters love it for interaction with their playing with their toys and games. Indispensable during these shut in these times!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good for zoom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for distant family zoom calls. Especially good for older people so they don't have to hold the phone or tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can now zoom and video call on the tv. Works just like the table top portal except it comes with a remote.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Best item to chat with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best thing I have purchased recently, we also got one for our son and his family and now we video chat with our tv every couple of weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Intelligent video calling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't meant to be an all-singing, all-dancing smart home device, but rather a convenient video calling widget. And in that capacity, it does a thoroughly good job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Been using it for a couple years and now gifting it to family members for ease and comfort of connecting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product, it’s very fun to call people, the only think that I don’t like is that keep turning on my tv automatically

    I would recommend this to a friend