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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,138 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Phenomenal item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome my wife uses it to call the Philippines and I use it to call ghana West Africa ... I can just relax and talk to my family on the TV screen phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    meta portal tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can watch people on big screen. not sure why the old one failed. could not get it to work. hope this one works better

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works great and it makes any tv screen into a hugh monitor. The clarity is exceptional. It is a great addition for family or with multiple friends on facebook messanger.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love using these for keeping up with family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought many Portals over the last year to give to family across the country. We use them all the time to see/hear them and keep that "connection". Far better than using FaceTime, or Skype.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PortalFamily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase as a present and my kids love it! I get to talk to everyone especially my Mom who is older and was having a hard time with Zoom and could never figure out Duo.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Portal TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Pretty cool seeing people you are talking with on a full-size screen. You have to switch your input to the device to receive a call though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it, A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It has been great to use this holiday season. Got the entire family Portals and we use it daily. It’s been a great option since we can’t get together in person.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my overseas family and it’s great to see everyone on the big screen . And I love talking to them on this ..

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this camera so that my parents could video chat with their grandson during the lockdown. This thing is so cool and has so many features. My son loves the story time feature!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Family chats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Portal and I love them! The first one I bought was the Portal plus, which is great for individual chats. I think this one is better for family chats.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    FB Portal TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with TV. Helps family to see each other especially when unable to physically visit family. Very easy to use. Like that mic and camera can be turned off.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Takes Portal to the next level!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes my portal to another level. I have two in the house and now I can use my big 65-inch screen to do the same thing!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    cool, video calling device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great help in keeping kids put in one place during video calls. would be great if whatsapp had all the perks that FB messenger has.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My Facebook Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this Facebook Portal, I can see and talk to my grandchildren more often. It’s a great way to communicate with family & friends during these unsettling times.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These helped so much for our families that, prior to COVID stay at home order, would see each other almost every weekend, could see on the big screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fanatic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband parent's live in another state so we decided this would be better than the smaller portal & we were right! The set up is super easy & the picture quality is fantastic!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a lot of use during the Quarantine. Took a while to find bu happy I bought it. Easy to use with Facebook Messenger and WhatsApp. It beats holding holding your phone up.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great messaging add-on!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little device! Adds a lot of convenience over using messaging apps on the phone or a tablet. Video quality significantly better then via mobile devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera does a great job of tracking movement and people for a $100-150 device. The interface is easy to use, my and my wife's parents haven't had an issue. Fantastic way to keep family involved in our son's life from a long distance. The ability to put a physical cover over the camera and a microphone/camera disconnect button are good piece of mind. Also love the light indicating it is infact off. While I won't confuse this with a $1,500 videoconference system, it is a great value. The ability to turn off Alexa service and collection of data in the setup and later on makes this a product that will be appreciated by a larger audience.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great for people who don't have a smart phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have so that you can see family members that are in a different state than you. Or so Grandma and Grandpa can see the grandkids more without having to pay to travel.

    I would recommend this to a friend