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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,138 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for video chats with energetic kids

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. My 15 month old never sits still so the camera that follows you works much better then a phone that you have to chase after her with.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    FaceTime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love this makes FaceTime so easy and just like sitting in each other’s living rooms. Love to use this with grandkids, feels like we’re all together

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $50 and its worth the money spent for its flawless video calling over TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was so easy to set up, haven't tried everything, but love it so far. Love how the camera follows you while talking to family or friend. really glad I bought this.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatsapp vodro calling is great. Video abd voice clarity is better than what i was expecting

    I would recommend this to a friend
  • Cons mentioned:
    Remote control, Software

    Rated 1 out of 5 stars

    Do not buy...I repeat..Don't

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really review but this one feels like an obligation at this point. You know I have little kids that enjoy talking to their grandparents that are far from us, hence I got this product. But my oh my, what a disaster of a product this has been! Where to start; Software; buggy as hell, it keeps crashing, I have often to put the account information as it looses, and everytime there is an update it keeps forever to install. Camera; it keep loosing focus and doesnt keep the pace of the movement. Remote; the worst, I have to pair it everytime I turn on and it takes forever to do so.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality video, and love the fact that the kids can run around and the camera will follow them. No more running around with the phones or sitting at a tablet to video chat.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and we loved it so much. We don’t see any issues as of now. Good picture quality as well. WhatsApp and FB call quality is so good in our 82’ TV.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Read to me Grandma

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to keep in touch on a much more personal level gas so many little features great for families during these times

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use it with my TV to talk to family that are in Japan. It works best in a big screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice concept, not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying video chatting with our daughter who is studying abroad. Before, we would have to hold out the smartphone to capture my wife and I in the view screen. With this device, we can focus on our conversation without the arm cramps. One feature that is nice is that the camera pans and zooms based on movement and sound. However, our experience has been, if one person moves out of view, the camera will also pan, but cut out the stationary person. Eventually it figures out to zoom out to include both individuals. something we can live with, but definitely can be improved.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Portal TV for myself to use with my daughter in California who has a Portal, was so pleased with the quality I bought a Portal TV for her.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Perfect for keeping in touch with family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device to video chat with the family. Works well with a hotspot to provide clear video and audio communication.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Portal tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I can see our grandchildren big as life on our 65” tv!!! It is as if they are right in our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. But can’t make facetime. Only video call alowed are through messenger and watsapp

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portal was easy to set up! If I can do it anyone can! We love it & use it several times a week to stay in touch with family out of the area!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    works great simple to use and setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we visit with our grandkids at least 3 times week. it is nice to see the family all at once we got two. one for them and one for us. picture is as big as your tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    FB Portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 - 1 for me amd 1 for my Pops. They're easy to use. I recommend getting one for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Fantastic way to stay in touch with family!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our portal! Call quality has been great! Brings our family closer together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent Camera for such a small unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for me and my parents who lives in Las Vegas and I live in Michigan we use it all the time thanks you Facebook great product.

    I would recommend this to a friend