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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,138 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal is nice n easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal TV so far and it’s easy to connect to family members using WhatsApp

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this!! My kids love talking with family on the big screen and it keeps them off our phones which they often drop while walking around.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our portal....it has allowed us to reconnect with family and friends in a way that was not available to us before. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is tight! It captures every movement, the sound is clear on both ends! Video is great!! I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    It really is like a portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family lives out of state so we dont get to see them as much as I would like to. With the Portal it allows you to feel like you are there even when youre not.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice Unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this Portal on the TV in my daughter room. She uses it to talk/see to her grandmother every week. Does not take up any space in her room. Picture is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very pleased. The video on both ends is much better than I expected. The interface needs work.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Amazing video a quality for facebook and whatsapp

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing video quality for facebook and whatsapp video call and it feels like talking in front of with other people with sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast shipping fora great Xmas present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping on this item was so fast, can’t wait to give it as a Christmas present!! I know someone who already has this and absolutely loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Help for the elderly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal enabled my elderly mother to fellowship virtually with family members across the country. This is my second device and we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for Grandparents

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the great grandparents to talk to the kids. Easier to make calls than receive for those less computer savy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the larger portal already, which is more expensive and larger. This clips to top of tv and we are going to use for some office meetings. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked like a charm. Easy set up. Did message out but haven’t received a message to see how to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use to chat with friends/family once you get the hang of it More pricey back when I purchased it Decent deal now

    I would recommend this to a friend
  • Pros mentioned:
    Features, Video calling

    Rated 3 out of 5 stars

    Works pretty well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good video quality with some fun features for kids. Too tied to Facebook for my taste but does the job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works so well and has great add on tools

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so well and during lockdown it saved my sanity and kept people in touch seamlessly. Great add on tools too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    86 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for families. My wife uses it alot to do video calling. And doing it on a 86 inch tv is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, can be a little tricky

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my parents during the pandemic. They've had a number of issues with it, but overall it has been working great. My parents have to switch over from their TV service to another "source" on their TV to get to the Portal - which they find annoying. The sound isn't always great, and the camera doesn't always know where to focus - but it does get the job done. Overall, we are all happy with the Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great picture on big screen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We graduated from the small Portal to the Portal TV. It was a great move! We can sit back and relax while talking to our grand kids and friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this, I bought the first one, for my Daughter so that when I video chat with my Grandson, he won't run off with the phone or having to spend half the time trying to get him to sit still so I can see him. With the Portal it does not matter how much he jumps or plays while we talk I can see him and we are interacting more because he can talk and play at the same time. This is my second one and it is for me so I can sit in my recliner and not get tired holding my phone LOL

    I would recommend this to a friend