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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,138 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget and gift for family members. Very easy to set up and has a bunch of different applications included.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    AWESOME GIFT!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep in touch with family & friends, especially during the holidays & social distancing requirements!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great for family video chats.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Closest thing to visiting your family in these isolating times. Feels like you are in the room with your family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for keeping up with family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and much more convenient than gathering around a phone to facetime someone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected for seeing loved ones especially older ones, easy for them to use with voice activation

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great to talk to grandkids far away!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that the camera moves with the person is really a nice feature, great image quality and easy to install. A fun device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Not bad if you use the whatsapp and messenger apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for video calling on the big screen. Prefer this over the photo frame version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fun!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the MOST AWESOME Christmas present I could have ever given myself. It took 30 seconds to plug in, although the updates took almost an hour to install so be patient. I have had 'visits' with a whole host of people, played Karaoke, games and just had a blast hanging out with family and friends. I am handicapped and physically unable to get out much and now with COVID it's even worse. Now, with the portal, it's like they are in the same room with me.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Facebook portal Alexa review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facebook portal is so amazing I can see my friends on my tv plus other cool neat features that do come along.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to bring loved ones together!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and use. Nice privacy features to shut camera and mike off. Alexa built in feature is a plus...great price.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Kiwicamo

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 of these for the family. Works wonderfully. Great way to turn your tv into a way to stay connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful during pandemic situation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful to maintain contact with loved ones during pandemic. I know I invited the devil into my house (Facebook), but the current situation has me reassessing how I connect with people. This is great as the camera pans and actively tracks, keeping you in focus, so you can go around and do things in the house and not keep holding your tablet. Kids are enjoying calling family members they are not seeing frequently due to the pandemic. Highly recommended for that purpose!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Portal TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facebook portal is easy to install and easy to use. Great way to connect with loved ones far away.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Meta Portal Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a real-life changer for my video calling needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy. Great way to stay in touch with friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great way to stay in touch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great price point, and easy to use. What more could you ask for. The picture quality is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    keep in touch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to keep in touch with friends and family. the grandkids love it with all the fun stuff and images you can use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy to have multiple people in the same shot of a video call. Great tool with Alexa too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so great getting to see my family during this time of not being able to travel or go see them. We love having it!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Portal tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for the filters for the kids and video calls

    I would recommend this to a friend