Customer Ratings & Reviews
- Model:
- 899-00081-02
- SKU:
- 6373513
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video calling
Must Get
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing during not being able to get together. Works better than you can imagine.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup Great to have in order to be connected with family.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to setup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to setup and use! We moved out of state and I love connecting with friends and family!
I would recommend this to a friend - Pros mentioned:Ease of use
Portal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work beautifully connected people on my television and easy to manage. Very satisfied
I would recommend this to a friend - Pros mentioned:Video calling
Good product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to keep in contact with love ones during COVID. Good product.
I would recommend this to a friend - Cons mentioned:Compatibility
Facebook it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item not really reading all the specifics and didn’t realize both parties have to have fb messenger or the what’s up app. Wanted to return but then everything closed because of COVID and I just forgot all about it. Luckily I was just able to sell one but I still have the other( I got 2 :()
No, I would not recommend this to a friend Love it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Portal - we bought one for ourselves and each of our 3 grown sons. We have lots of family Portal calls. Love the follow-me AI built into the camera that allows the camera to follow the callers. BTW, it also has quite a few built-in SmartTV streaming channels built in. One of our sons didn't have a SmartTV and now he does thanks to the Portal.
I would recommend this to a friend- Pros mentioned:Screen size
Great Social Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife got this for XMAS, and loves it. Picture quality is awesome. Can see the grandkids everyday.
I would recommend this to a friend - Pros mentioned:Ease of use
Fun and easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Use to have the all in one and this is better for a living room.
I would recommend this to a friend Fun!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Facebook Portal is an awesome and fun tool for hosting video calls with family and friends. We’ve enjoyed exploring all the visual options and connectivity capabilities. I do believe the device would be made 100% better if the person on the other end has one as well, but it does connect well to Facebook Messenger and What’s App (without all the additional Portal features on the other end)
I would recommend this to a friend- Pros mentioned:Ease of use
The video quality could be better.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The apps are cool and it follows me all over but video picture quality not too good.
I would recommend this to a friend - Pros mentioned:Video calling
Works great for connecting with family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the portal for video chats with siblings and parents. Kids love the effects.
I would recommend this to a friend - Pros mentioned:Video calling
video chat with fido
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like the portal tv. bought it to video chat with my dog when i'm traveling
I would recommend this to a friend - Pros mentioned:Ease of use
For family across the ocean
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase for families living in different countries to make easy whatsapp calls
I would recommend this to a friend - Pros mentioned:Video calling
There's ONE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well done, Facebook... sound and video are excellent... love the roving camera...
I would recommend this to a friend - Pros mentioned:Ease of use
Great portal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This portal was easy to install and worked as expected.
I would recommend this to a friendBrand response from Portal Support
Posted .Hello Maiya,
I hope this email finds you well,
Thank you so much for your patience and attentiveness during the processing of your ticket, I hope all goes well with your Portal, please advise if you require further assistance.
Please take a little of your time to fill the survey you will receive in approximately 24h, it is crucial to improve our services.
In case you have any other inquiries, please do not hesitate to contact our support, I will now close this ticket.
At Portal Support, we value our customers’ feedback to continuously improve our service and provide the best customer service experience. You will soon receive a survey asking for your feedback. We appreciate your participation!
Kind regards,
- Pros mentioned:Video calling
Portal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for making whatsapp calls and fb calls
I would recommend this to a friend - Pros mentioned:Video calling
Good needs more features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good video calls could use more features hopefull will get some in future updates
I would recommend this to a friend - Pros mentioned:Video calling
A good product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product - Facebook - Portal TV Smart Video Calling on Your TV with Alexa
I would recommend this to a friend - Pros mentioned:Ease of use
Social Distance Solution
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Works well for virtual meets. Good mic pickup.
I would recommend this to a friend