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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,138 reviews
  • Rated 4 out of 5 stars

    Great device let down by poor login experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design and user experience of this device is great, except for the facebook login experience where the device code OTP is very very flaky and frustrating. Other than that, Facebook has put a lot of thought into calming privacy fears

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great way to keep in touch with family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good in a simple configuration

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been searching for a good and inexpensive video calling system. This is it! More complex than expected but the results are great. Using TV speaker is better. Couldn’t make work with my sound bar or subwoofer. Wide view and auto pan based on the person speaking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the in-laws for Christmas and they love it! Very easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great way to stay in touch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got it set up provided a easy way in stay in touch.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better then the small phone to communicate with family !

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what we were hoping for! I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal is a lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FB portal has been a life saver. My 3 kids all have them hooked up now and I can see my grandkids run around and with the camera that follows it keeps them in the picture most of the time. It’s nice to have the whole family in a conversation at the same time. Being in 4 different states on Christmas and yet we will be in the same room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use. Connecting and install was easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Useful for video calling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for video calling without the need to hold the phone

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Purchased for my parents They love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, great video quality and works as described.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    WORKS GREAT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS GREAT FOR GRANDPARENTS CAN SEE GRANDCHILDREN WITH NO FEAR

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! To watch our grandkids on our 65” tv is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fun product for BIG screen video calls with family and friends. we have bought this for several family members so we can all hang out. software can be slow and buggy - meta should really fix that. e.g., its annoyingly slow to find & add contacts

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for those of us who are technologically challenged

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Portals 10 inch portal is really easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great clear picture when you wave there is no lag

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera for video chat. Very convenient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this portal tv, very clear video callings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid product to bring family closer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product for a long distance relationship. It really allows me to multitask and do what I need to do while I'm talking to her. Resolution is fair but that also depends on her and most importantly it works with WhatsApp. I'd recommend but make sure the other person on the other side has one as well for an even better experience.

    I would recommend this to a friend