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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,138 reviews
  • Rated 4 out of 5 stars

    Neat idea - webcam for TV with limited apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat idea and some of the implemenation on it is good. For a webcam for a TV it works out pretty well for messenger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device to keep everyone connected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family just love this device. Kids enjoys it very much with all the animations especially when they are talking to their friends. Great Camera and voice quality is good and the whole family can talk together!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product to make phone calls and absolutely love it. The camera follows you which is very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Not grandparent friendly.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't love the Portal. Thought we could connect with a disabled grandparent out of state however it was too complicated. Love the fact that we could hook it up to the TV which made viewing better on a larger screen. But it was too complicated for our elderly grandparent to switch to the correct input to use it. Also you must have a FB account (which grandpa doesn't have) or whatsup app (neither of us have).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for someone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 units, 1 for us, 3 for family members. We do facebook call every week since covid 19 started and watching everyone on big tv screen is better than cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this facebook portal. Its like your talking on the same room.. the camera automatically zooms in and out. I highly recommend this stuff especially during this pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from gen 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a fun way to be with friends and family when you can't be there in person. I have had no issues with disconnects or lag. I updated to this one from Gen 1 and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 3 out of 5 stars

    Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reminds me of the Microsoft Xbox Kenect camera that would follow your movement. I would like to see more apps to be utilized with the portal TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Perfect for connecting with our new grandson during this time of staying home during the Covid-19 pandemic. Had one problem but Portal Customer Service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars for Portal TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features on our Portal, Helps us to feel much closer to family out of state/country. Will definitely recommend to others looking for a way to station connected!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glade with this product , it work so great, The camera is superb and is good for family entertainment and live video production. Watching yourself on tv is super cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Hands down better than the other portals. Hated not being able to be confined to one space. This one has a much bigger view.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of potential but missed the mark.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the portal tv a little better than the portal pro because there are more apps for streaming like Netflix. The Audio isn’t great. Everyone echos no matter how I handle the settings for audio. Same issue when I use the portal pro to talk to someone else that has it connected by tv. The app on the phone leaves a lot to be desired. And there isn’t much in the way of support. The lack of compatibility with Amazon steaming is pretty dissapointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and sits well on top of the tv. The wide camera view is clear and sound both ways is flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    what fun!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are great and the install is easy. Picture quality is a little choppy, however, it's a wonderful way to stay in touch and have some fun with friends and family .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my TV works great again and the only problem is I can't add no more contacts just from Facebook or Whatsapp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at what it does. Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with limited functionality. Story reading and whatsapp call are good enough reasons to get this device.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Needs to work with Facetime.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to work with Facetime. Not enough available uses needs to incorporate apple facetime, skype, and other similar services.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, follows you as you move very decently. Picture not the best on larger TV but no real complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick, I think the best buy credit card should be reward 10% first when you applying, not after

    I would recommend this to a friend