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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,138 reviews
  • Rated 4 out of 5 stars

    Get it for what its worth nothing else

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept... good product... slow on busy holidays lags at times and may not ring but tells u someone called u but missed it

    I would recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 2 out of 5 stars

    Quirky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble getting good clear video and I know its not a bandwidth problem. Also it only works properly on HDMI 1. The system would be more seemless if it would operate on other ports because you need an extra remote to toggle between ports while on HDMI 1 but you do not on others, Not very impressive but its the thing I have found that operates on a TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    no problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned my first one after only 4 times that i used it something when bad with it. returned it for another with no problems, they were very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    facebook portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. The zoom in and out feature to capture people walking in and out of the room functions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to connect with friends and family. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just what we wanted! Works perfectly and love having it on the big screen tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for family and friends!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for family and friends get together!with Covid, we don’t really go anywhere. We stay home and enjoy our time on the portal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad, not great, this thing is somewhere in the middle, video quality is not the greatest all the time and the camera that follows you is not smart enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun family experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to communicate with family during the epidemic and has helped relieve some cabin fever. Has fun games and filters that can cause a few laughs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product!! my little one loves this and we have so much fun while video calling!! Got this in Thanksgiving offer in Collegeville ,PA Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for distant family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you haven't used the portal you are missing out. This is one of the greatest devices for keeping in touch with friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think the device is pretty cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to convince my parents that it will be easy to communicate with them so hopefully I can do so otherwise I'll be using it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flawed but functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for seeing family during COVID but has some flaws. Only using the whatsapp functionality to it but random difficulty with sound or not being able to add people to calls. The rest of the family has the the same problem. Overall worth the money if you get past the glitches. It would be nice for Facebook to fix this, it seems like a software side problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does exactly what it is supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it didn’t take the entire screen. It would be nice to have this like a facetime pop up and you could still watch your tv show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and outstanding service. Ordered curbside and was delivered quickly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the portal as we can talk to our friends and grandchildren stay in touch when we are away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful device with security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it follows my kids when we were on call. It used to be hard activity for us earlier. Love the security switches to turn off camera and mic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the camera could be much better given the price. There is also quite a bit of feedback. That probably has more to do with our audio on the tv but we have a high-quality television so I'm not sure what it would sound like if you didn't. It is very difficult to have a conversations with more than two (3 max) portals at one time. Overall I prefer a zoom session or FaceTime over portal for most applications.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this but it’s just ok. I bought for family members as well during quarantine. No one is impressed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very compact

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nice with the small amount of apps it does have. Sometimes the camera doesn’t follow or moves when it probably shouldn’t

    I would recommend this to a friend