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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,138 reviews
  • Rated 3 out of 5 stars

    Not the best for Zoom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ready for prime time. Wanted to use zoom meeting on this device as it was advertised but they forgot to mention it does NOT work on the portal tv device. This would be a game changer if zoom, webex, etc worked with this device. It's now ready for prime time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to chat with family far away! I use it for work syncs also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for relatives to easily communicate and see each other during this crazy time we are in, easy to use and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service that they offer and they have the answer to each question of the clients

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 1 out of 5 stars

    I don't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it. I would have returned it if I had paid for it, but I received it as a gift and was supposed to use it with family. It was ok the first maybe month, but it has been months since we used it since.... Zoom is much better! I heard Zoom was coming to Portal so I thought we would use it more often, Sep past and still no sign of it on the Portal TV. I also had to return the first one after a few months because it started to get stuck and not let me past the splash screen... it would just reboot itself. If Zoom comes to the Portal, it might be worth getting than and only then.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good device for video conference/call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good video capture. Works well with zoom & messenger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product but zoom in and zoom out is not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but zoom in and zoom out is not good view in mobile. Best use for tv to tv video call

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family loves it we are able to face time family in these struggling times not being able to visit because of covid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the place where you find everything necessarily the staff very friendly with customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device with not so good camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good device. I like the people tracking feature. Moves around to keep people in the frame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Zoom on my big screen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to add Zoom to a TV, but the rest of the facebook features are so so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen camera Fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is very intuitive. Very clear picture and has high quality sound as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm torn. I'm disappointed with this unit. I like the technology, however I researched before buying to see if I could use this for zoom and saw you can use Portal for zoom. Then I purchased this and no zoom capability. As it turns out all other portal products allow for zoom, this is the portal tv and the only portal product you can not use with zoom. Now I feel stuck with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Early Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Hopefully it lives up to the hype. Can’t wait to use for the holiday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for keeping in touch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this during Christmas to watch grandchildren that live out of state open Christmas presents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted me to purchase so that I could view them on the 75inch TV I also purchased recently, and I'm glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal for Church

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices were fantastic for allowing us to connect small groups together within the church! No better option out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product from Facebook, I bought these for my parents so we can do video calls effortlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Bought it on a deal. Great product as a gift item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value at the sale price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good product. We got it to help grandparents keep up with the new baby since we live far away. The setup is fairly quick and simple. The tracking camera is pretty neat. But it runs kind of sluggish and doesnt seem to have a robust processor. It makes some options unusable.

    I would recommend this to a friend