Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,138 reviews
  • Rated 5 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift purchase ever during this Pandemic. Never lose contact with family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and can't wait for more apps and games, maybe even a security feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Visiting made easier

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to see and "visit" family especially since COVID. Easy to install and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Facebook portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more apps but good use for what i use it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Helps me to keep in contact with my family all over the country!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta worked well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an update but afterwards no complaints good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scans room nicely

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, Having problem with turning off with ...what's app. Then to reconnect with the process over to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to communicate with out of state family. So far works great. Love the way it follows you across the room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv portal

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but the first one u got the remote control only worked the volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for video call using TV

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto-focus feature of portable TV is absolutely a great feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook Portal TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to give as gifts because I am pleased with mine that I have had for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and very user friendly. I really liked the delivery from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great¡!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conflicts with other Alexa devices, very worth the price, not very good/intuitive instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Facebook made easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was inspired by the first model but this particular model exceeds my expectations great buy best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product and I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portal

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portal. I can do all my zoom meetings from this portal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was suppose to be a Xmas gift, it is a little late as you can see, we just received it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift for my parents specially with everything going on, they can call my kids whenever they want

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 3 out of 5 stars

    Excellent device but there is a lot of lag

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal TV is really good for video calling. Just that it lags a lot.

    No, I would not recommend this to a friend