Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,138 reviews
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy! Fast Shipping. Easy to use! Will continue to buy from Best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what we wanted with our grandkids 5 hours away and with the ongoing pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed by the delivery. Product intact and in perfect condition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for wife and I to chat with our daughter while she's away in school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Facebook portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a good product. Not so ease to use.not good for mounting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for video calls

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have video call with families and event organizers

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Camera wasn't for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, the idea of the camera seemed great, however the fact you're stuck to only 2 ecosystems (FaceBook Messenger and Whatsapp) was a complete deal breaker. Sadly, I ended up returning the item as it didn't provide the experience I was looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my 86 inch tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately brought the family together from edges of the map. Couldn’t stop using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but..

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs some more apps to work with. Some software patches might be nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TO VIDEO CHAT WITH FAMILY & FRIENDS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam follows almost everywhere in the room. Great focus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still learning

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it up so still getting the hang of it.Needs a strong internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 years ago you could literally pay $10k to get this type of functionality. This is awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Barb

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had new Wi-Fi 6 Router and it quit working! Brand new and cannot get it to connect to internet or you cannot reset it to factory setting or any for that matter! JUNK and the price has gone up!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gifts

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased all four of our kids one for Christmas .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I can use more than I have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and hopefully I will be able to use it more as time goes on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grand Baby ready

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to keep in touch with your love ones who leave in other states

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for video calls

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is the best way to get in touch with other people, price for the bundle is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad of a device!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it could do a little bit more! It's more of a toy for me right now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal time

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to stay in touch with the entire family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Lot of app supports. Zoom is great

    I would recommend this to a friend