Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,138 reviews
  • Rated 5 out of 5 stars

    Portal TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tris product is excellent. Very Clear the Voice and TV No incluíding you tube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to have conference calls on my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and working great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the quick service- Portal is working great. Thanks for the fast service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service - love the TV portal

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad “Frank” was superb , knowledgeable ,efficient & friendly. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic way to keep in touch with family members during the pandemic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works well picture could be clearer but other then that it is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for staying in contact with my children and grandchildren

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Foster

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this device yet but got a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for seeing everyone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, could have better instructions for conference setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t want to enter a title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Looking forward to it working on Zoom meetings in 1Q2021

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Idea But Needs Improvement

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this myself and several family members at the start of the pandemic when lockdowns were common. I wanted something to share video calls with family. It's a great idea, being able to have video calls by using the TV. However, setting up the group calls could be simpler. There is a lag in the audio, making it difficult to converse, and the image quality fluctuates. If the system has an update, it can take a half hour before the system is ready. It's best use is between two parties, but the user experience suffers once you add more parties to the call.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worried about the future. Meta stopped Portal TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta decided to stop the Portal TV production. Worried it might not add valuable features going forward. Hope they won't scale down the abilities it has today. i guess no more software updates!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for staying in touch with your family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for keeping in touch with family from afar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Shows a large room in our house and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device used to spy on my kids. Just leave it on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not functional outside USA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, but i mainly bought this as a gift to someone outside USA to remotely connect with grandkids using this. Unfortunately, this is not supported outside USA when i called the customer care. I had to bring it back to USA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See you seeing me.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep in touch with family during these Co Vid times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for seeing Grandson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson to portal with me. Also we have one so it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to install. Love it. Delivery was the next day.

    I would recommend this to a friend