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  • Front. Meta - Portal TV - Big Screen Smart Video Calling for Group Calls on Your TV - Black.
  • Alt View 1. Meta - Portal TV - Big Screen Smart Video Calling for Group Calls on Your TV - Black.
  • Alt View 11. Meta - Portal TV - Big Screen Smart Video Calling for Group Calls on Your TV - Black.
  • Alt View 17. Meta - Portal TV - Big Screen Smart Video Calling for Group Calls on Your TV - Black.
  • Alt View 19. Meta - Portal TV - Big Screen Smart Video Calling for Group Calls on Your TV - Black.
  • Portal TV from Facebook - Inside and Out. video 3 minutes 31 seconds
  • The Lab - Facebook Portal video 1 minutes 13 seconds
  • If You Can't Be There, Feel There with Portal TV video 1 minutes 16 seconds
  • Facebook Portal TV - Product Overview video 0 minutes 38 seconds

Meta - Portal TV - Big Screen Smart Video Calling for Group Calls on Your TV - Black

Model:
899-00081-02
SKU:
6373513
Highly rated by customers for:
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Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,138 reviews

  • Excellent for video calling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal TV Smart Video calling is out standing as is Best Buy's service.

    I would recommend this to a friend

  • Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to install. Love it. Delivery was the next day.

    I would recommend this to a friend

  • Great for keeping in touch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of the camara. Great for grandparents

    I would recommend this to a friend

  • Social Distancing for Nana!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is amazing. My 80 yr. old nana almost has it down packed.

    I would recommend this to a friend

  • Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is very good it helps me a lot and I recommend it

    I would recommend this to a friend

  • Best web cam out there

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for talking to family in this long lasting pandemic!

    I would recommend this to a friend

  • Smart TV video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. My family are so happy we purchased this!!!

    I would recommend this to a friend

  • great way to stay connected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for a couple of remote employees.

    I would recommend this to a friend

  • Great Idea But Needs Improvement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this myself and several family members at the start of the pandemic when lockdowns were common. I wanted something to share video calls with family. It's a great idea, being able to have video calls by using the TV. However, setting up the group calls could be simpler. There is a lag in the audio, making it difficult to converse, and the image quality fluctuates. If the system has an update, it can take a half hour before the system is ready. It's best use is between two parties, but the user experience suffers once you add more parties to the call.

    No, I would not recommend this to a friend

  • Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it almost everyday to communicate with my family. Worth of it.

    I would recommend this to a friend

  • Worried about the future. Meta stopped Portal TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meta decided to stop the Portal TV production. Worried it might not add valuable features going forward. Hope they won't scale down the abilities it has today. i guess no more software updates!

    No, I would not recommend this to a friend

  • Gift for a good friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Will recommend to our friends. Salesperson was very helpful.

    I would recommend this to a friend

  • Good for Connecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to connect with my parents during this crazy time.

    I would recommend this to a friend

  • Facebook Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use when you cant see your family for the holidays

    I would recommend this to a friend

  • Our family enjoys the tv portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product. We enjoy seeing our grandchildren.

    I would recommend this to a friend

  • Great camera for grandparents!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful range of view! Great for grandparents who video chat!

    I would recommend this to a friend

  • Amazing device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device with super fast Best Buy delivery!!!!thank you very much

    I would recommend this to a friend

  • Omubu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift for my to FaceTime with the grandchildren.

    I would recommend this to a friend

  • Video chat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great device to video chat with friends and family.

    I would recommend this to a friend

  • Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and its a great present for the whole family

    I would recommend this to a friend
Page 50, Showing 981-1,000 of 1,138 reviews
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