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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,138 reviews
  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device with super fast Best Buy delivery!!!!thank you very much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Facebook Portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the Facebook Portal didn't work for me. I wanted to video chat with my parents, and even though my mom does have a Facebook account, the Portal was too clunky to install and difficult to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it,especially when we talk to our grandson out of state.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for video chatting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good quality camera. Easy to stay in touch with family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it because it’s a gift family members sooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother, for her birthday and she loves it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly and poor design.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device so that my elderly mother could stay in touch with her grandchildren, great grandchildren and children. I was disappointed that you have to have a Facebook account to use it which my mother did not have. So I had to setup a Facebook account for her. Then COVID 19 came along and I thought wow this will be perfect, but i thought it would do a Picture in Picture when someone reached out to her while she was watching tv. But is appears she has to switch over to it as a source before they can reach her. All in all it was just too confusing and remains in a drawer. I think it could have been better designed. But I think their main goal was to get Facebook into households.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A way to be communicated

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m getting my house smart and this is a part of my goal and is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to “hang out” with our family that lives far away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product use it frequently to contact my son and daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portal Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it! Now I can talk to family and we can see each other

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for quarantine and it allows social distancing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for family communication. Great technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to video chat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to connect with my family during COVID-19

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and easy way to keep family connected :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what I needed it to do. Easy installation and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for families

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting family together during stay at home order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun. Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the grandma. She's all setup and using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product im very happy with it ..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps keep the family close since we are so spread out

    I would recommend this to a friend