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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,138 reviews
  • Rated 5 out of 5 stars

    Corona Quarantine Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corona Quarantine Must have! Exactly what I was expecting

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Portal TV Smart Video Calling on Your TV w/Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot really rate this product as I returned it after trying to set it up on an older TV. I was not able to get it to work and kept getting a message that it would not work with external. Also, it was purchased for my my 90 year mother-in-law and it would have required her to switch the TV from HDMI 1 to HDMI 3 to use it. I'm sure this was due to the fact that her TV is several years old and is not a smart TV. I returned this product for the Portal picture frame version which was super easy to set up and use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use. Five hours in and still only half way downloaded. Att internet. Gave this to elderly parents hoping to connect with them during COVID. After every use they have to be able to reset HDML to get back on their cable. They are unable to do this. That is information that would have been helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for this times! Buy 2 as a bundle and save $50

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit easy to use and no in the way we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works like a charm and the price is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very good. I will buy another one soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy!!! Plugging it in a TV and in works!!! AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. No problem with setup. Updated after install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to keep in touch with friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was a gift for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be good. They have only used it once so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exellent purchased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best of all …..I loved it...………………………………………...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the kids to see grandparents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product for the family..my kids love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys went the extra mile. Thank you. Done aaa

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Could be great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software needs work, probably better to stick with even other Portal devices unless you really want to deal with this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to face time with grandchild but it keeps zooming on person in screen. Just want to see the whole room not keep zooming on something.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Too complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is too complicated for every day use. It does not work with sound bars. In order to use you must change source to Portal and not cable. Very disappointed!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good video call device for the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is just average. You can change different backgrounds when you are on a video call. Good to use when chatting with family on the big tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expand platforms

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, but limited platforms is the reason for the 3 stars. If Zoom and Teams was an option, I’d give a higher rating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I should have read the fine print!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated....however I have 3 children on Facebook kids messenger accounts. Facebook portal will now allow you to video conference with them. Other than that great for conversing with distant family members

    I would recommend this to a friend