Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,138 of 1,138 reviews
  • Rated 1 out of 5 stars

    Did not work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked well on the first day. Unable to use afterwards.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video calling
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome for kids

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these and so do my parents and I love it. I have 2 yr old twins so having this is awesome communication between me and my parents in another state is amazing. So some amazing things, the story time is great. This app gives you books but uses your face like Llama llama. The video also follows you around automatically based on sound and movement and zooms in and out. This is really a great way to communicate with family and I suggest everyone gets one as an alternative to phone video chatting

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To communicate to the world's best part of the family and friends and the other young people

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Game changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my elderly parents for Christmas and they love it. They have enjoyed seeing their grandchildren and great grandchildren on their large tv full screen. My mother doesn’t see well and this has been a game changer It has brought them so much joy.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Makes video calling easy

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the video calling capability of this Facebook portal. I got one and sent the other to my sister out of state. My sister is not tech savvy at all but my 13 year old niece was able to set this up with no problem. Now we are able to video call multiple times a week. We both set ours up on the entertainment centers in our living rooms, near our TVs, and I love that the camera follows us as we move around the room and adjusts focus to accommodate when others walk in or out. Sometimes we are on calls for hours, not realizing that the time has passed - even if we're not talking, it's like we're in the same room together. The built in Alexa is an added bonus because I find it so convenient that I can use it to control my music, especially while I'm cleaning or cooking dinner in the adjacent kitchen. My kids love that they can use YouTube to play their favorite videos. I will be purchasing 2 more of these for my grandmas so that they can keep in touch with my sister as well - I have no doubt that they will have no problems using them.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    FB Portal: Together Forever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used video chat for Family Holidays for 10 yrs. We live in Ohio and have recently expanded Hey Portal to 4 other locations while gathered together. From: Burlington, Ontario Canada, Santa Rosa, CA, Seattle, WA, and a Pandora, Ohio Nursing facility. It's like we're in the same House. We've used 'Hey Portal' to 4 other locations gathered together, i.e. Burlington, Ontario Canada, Santa Rosa, CA, Seattle, WA, and Pandora, Ohio Nursing facility. We can visit just as though they were present in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Not a fan of the interface or the limited function

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, Portal TV is neat but very clunky and limited in my opinion. The reason for this was to make it easier for my father and mother to see my 4 kids on a big screen. Well, here is the issue, no matter what, each user has to have a Portal TV. I got it to work with my father as he has a Portal TV now but my mother 3000 miles away, she cannot be found by the Portal TV. That to me is a waste of a product and bad design. The TV function is neat seeing videos from what I follow but the main function is a fail. It is sad my $39 tablet does more that this. Picture quality is good and speed is great, only reason for the 2 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as describe. My whole family has one now. Makes it extremely easy to video chat with the family at the same time from multiple states.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I would Recommend this product to anybody who is great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Useful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting. Bought one for me and one for my grandmother. it's a trip seeing her on a 70 inch TV. We have fun with all of the effects. Also was great to include an out of state family member for a birthday party he was missing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought this for my grandma

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really cool device, thanks to it, we have been able to keep in touch with our grandma during this Covid-19 pandemic, she doesn't feel lonely anymore, and is super easy for her to use it, just a few clicks on the remote to answer/call.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Most bang for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this thing is amazingly clear. It even tracks your movement around the room so you can focus on different things while still keeping your focus.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this is awesome. From the picture quality, to the interactive books my 7 year old daughter loves to read, to the price. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love it! Easy to use, sit on the couch and visit with their grandkids!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Mike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture on my 43 inch Viso smart tv. Very low cost for what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love talking to my kids on my new portal tv!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Facebook portal tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facebook portal tv is the worst it’s garbage don’t buy video and audio goes in and out can’t keep a conversation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not shipping before Christmas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy thinking you are going to get this before Christmas. That ain't happening

    No, I would not recommend this to a friend