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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Portal TV for its excellent video calling, ease of use, and impressive screen size, frequently praising the picture quality and straightforward setup. However, some users experienced challenges with the remote control pairing and compatibility with certain devices and sound systems. A few also noted that the device did not include an HDMI cable and that the software could be improved for a smoother user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,138 reviews
  • Rated 5 out of 5 stars

    Sad it's dead but great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocks me they killed such a great product. It works very well for zoom calls, yoga classes and other online things you wanna do on the large screen TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Video Conferencing Made Easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal TV with Alexa is Video Conferencing Made Easy! This is a terrific solution for Small Businesses or Families that want to connect with each other and share 'Face Time,' without expensive hardware, software subscriptions or setup issues. It takes < 10 minutes to get the Facebook Portal connected to your TV with an available HDMI port. NOTE: You will require a HDMI cable (Not Included) to complete the setup. Once setup is complete, it's simple to reach out to contacts on your Personal or Facebook Workplace (TM) account. You can even add multiple Facebook accounts to the Portal, giving multiple members of your family individual access or to use it for both personal and business communication. Verdict: Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    bought 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved mine so much I bought one for my daughter and her mother-in law. for Christmas. Way better than the 10 inch screen of our first one. its really easy to see my daughter and grand daughter in a 65 inch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Video calling

    Rated 5 out of 5 stars

    Best way to use whatsapp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like speaking in a video call, if you look for the best quality high screen video chat available today search no more as this device is the best and in my opinion, the only one who does a wonderful job.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good fun especially if you have children

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s unexpectedly fun and had more functionality than i expected. There are only a handful of apps - hopefully they can add more, especially for streaming. The photos and story time apps are phenomenal. My toddlers love them. It’s fun to add yourself into the story via the camera. Overall messenger/WhatsApp calls are fun and the auto panning camera works relatively well. Worth getting, especially if you have little kids. Wish the remote worked better. It’s hard to get it to work with my tv for power control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    View the family large

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Easy integration with web OS, large display with wall mount TV. The camera follows you and resizes for the scene. Would like more options.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Video calling

    Rated 5 out of 5 stars

    If you have family out of the country, is SO GOOD!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I video call mny family always and it was kinda of a drama to do it over the phone, but this is awesome. We already had the smaller version and we liked it a lot, but this is another level!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Family favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great way to keep in touch with family in a more personal way. Easy set up and many great features to see the one that you are talking to on a large screen. well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Video calling

    Rated 5 out of 5 stars

    Great for international connections

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for me and another for my family overseas. Really makes a big difference in how connected we feel. It's almost like you're in the same room. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video calling

    Rated 5 out of 5 stars

    Awesome for families with little kids

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great quality. Easy to use. Makes having video calls easy when holding an infant! A must have for mothers, parents, grandparents!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    you do not have to have Facebook there are other

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my office but I feel like I’m going to get one for my home this thing is great I love the way it moves with you as you move around the room zooms in and out for a single person and a group of people it is easy to set up you do not have to have Facebook there are other ways that you can use this item so understand that when purchasing it you need need to make sure you have HDMI cables because it does not come with them

    I would recommend this to a friend
  • Pros mentioned:
    Video calling
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video and audio quality, a little cumbersome to set up with no numbers on the remote. Maybe upgrade remote for faster set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video calling

    Rated 5 out of 5 stars

    Creative

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes video calling to another level. It became much easier to connect with family with this device. Also, the pre-installed apps help make your tv smart!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Video calling

    Rated 5 out of 5 stars

    Awesome purchase, hook it up to a wide screen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've hooked it up to my 80" TV and the experience is great. I live far from my kids and they all have the same set up and it makes being apart a whole lot easier, use it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    TV Portal/Facebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very easy to set up & use. Great way to visit family & friends on the big screen of your TV during these crazy pandemic times we're in.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Video calling

    Rated 4 out of 5 stars

    Nice Pic n Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good video quality. really nice features. but when there are multiple people in room, it tracks the person who is moving (even if they are in back ground)

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Video calling

    Rated 5 out of 5 stars

    Great for long distance friends and family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents use this product when I’m at college to video chat me on the tv. Saves me time and helps them see me more clearly on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy chatting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a couple of these for family members, it’s nice to see faces when you are talking to one another. I like the fact that you do not have to hold anything while talking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video calling

    Rated 5 out of 5 stars

    Not a hug but close

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Good apps and lots of family fun. Easy to use. Kids love how it follows them around the room and the games it offers for everyone to play.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Video calling

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing plus the quality is great, what’s even better if u have a 75” tv you can zoom video calls on it

    I would recommend this to a friend