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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 14388 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Quest 2's wireless VR capabilities, ease of use, and the fun, immersive experiences it provides. Many praise the high-quality graphics and entertainment value, while some users mention that the battery life could be improved. Concerns were also raised regarding potential motion sickness and the comfort of the head strap and its fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 14,387 reviews
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    VR is the future

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first VR headset! If you are on the fence about VR, this is an excellent entry market product! I was truly caught off guard by the ability of VR and this oculus has been outstanding otherwise

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Was Good As A Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and I can say that it works very well. It does takes some time to get used to and getting the hang of it can be frustrating but it is all worth it once you do. The only other thing that I felt was ehh was the fact that you have to buy almost all the games that are good. Overall it is a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible vr thing. I bought it for my son and he had me try it and its crazy how real it is.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Great VR System!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one system already and the kids (and adults) liked it so much that we decided to get another one!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Meta Quest Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an awesome gift and best buy is the best place to buy from...great service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Daughter loves it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her oculus. It holds a good charge and is easy to use. We’ve had it for about 8 months now and have had no issues.

    I would recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hello JenniferB, 

      Thank you for reaching out to Meta Store Support, my name is Bhadronesa. 

      From what I understand you are providing us with feedback to your daughters Meta Quest experience. 

      I am so delighted that you have been having a pleasant experience using the Meta Quest headset, and I wish your daughter the best VR Journey! 

      The Meta Community Forum (https://communityforums.atmeta.com/) will allow you to provide feedback on Meta Quest hardware and software experiences at anytime, please feel free to leave any feedback on our web page. With this being said, I will be closing this ticket as no support is needed however, if in the future you are experiencing any issues can you reach out to us at anytime. 

      You may receive a short survey through email within the next 48 hours, and I’d appreciate you sharing any feedback on the service you received today.

      Kind Regards, oculus

  • Rated 5 out of 5 stars

    Fun game time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun game for the family! Worth every penny , we love it

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Great Electronics!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the toy of the year! My grandson enjoyed it so much that I had to get one for my granddaughter. Then her father took it over…so much fun to use and so much fun to watch everyone using it!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Review for Christmas purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product but also customer service was amazing as well! Professional and kind! What this world needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR is Fun!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of tech! Used it by itself and through my gaming PC. Haven't had any major issues with it. Only downside is can't really play in low light areas

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    If you don’t know , now you know!!Get one!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best VR experience out there in my opinion. Feels good and looks amazing. I am so addicted to this thing. I recommend getting the adjustable strap ( buy separately) . Beat saber is a must trust me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO FOR IT!. NO REGRETS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vr set, for the price superb features, very nicr entry into vr gaming and experience

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    good stuff!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the future is cool! i bought this VR a couple of months ago and it’s just as entertaining everytime i put it on. i definitely recommend buying little gadgets and add ons for a better experience!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my children love it, easy to use. I suggest parental monitoring but overall looking forward for more to come of META

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Meta Quest 2 - WOW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the Meta Quest 2 is a surreal experience. It totally brings a new way of gaming and watching shows and movies. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun! Bought for my niece for Christmas and the whole family had fun with it from 13 - 80 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Oculus Quest 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for Christmas for my son and he loved it! This thing has been well built and the games are pretty cool too.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at the power 5he meta quest 2 has. The experience of the games and apps on it are breathtaking.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best Buy great pick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well and will recommend this over and over but make sure you buy with Best Buy for quality guarantee

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Vr headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing gift. It was better than I expected. My son just couldn’t work it being he is disabled.

    I would recommend this to a friend