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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 14388 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Quest 2's wireless VR capabilities, ease of use, and the fun, immersive experiences it provides. Many praise the high-quality graphics and entertainment value, while some users mention that the battery life could be improved. Concerns were also raised regarding potential motion sickness and the comfort of the head strap and its fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 14,387 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    So fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many amazing things you can do and you really do feal immersed in the experience. The only downside for me personally is ths battery life but im aware that even the 3 and pro suffer from this so I would recommend adding an external battery for longer use.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Vr

    Rated 5 out of 5 stars

    Family can’t stop playing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family hasn’t been able to put it down since we got it. Even better than I expected. Definitely feel “immersed” in another world while playing! Better safety features than I thought to keep you safe while playing. Feels like a quality product too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made a believer out of me 11 out of 10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I thought it was kind of a gimmick before I put it on however, after using my daughters headset briefly I ordered a second one for myself. This has been one of the best purchases I ever made, and would suggest anyone to give it a try, the possibilities for entertainment such as movies TV Games to anything you could imagine such as productivity for work as available now for sure there is room to grow but it’s still early for VR I would’ve quit this to the beginning of the Internet. The possibilities are endless again who would recommend for anyone this has been the best purchase. I know I’m repeating myself that I have ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Very good game!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had been wanting this for a while and he loves it! It's a very cool VR set. a little heavy if you use it for too long but very nice. the controllers are also easy to use. You will need to buy games for it but ir's pretty awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Great fun and a lot of apps! great battery!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This virtual reality headset is a sheer delight to engage with, transforming gaming into an immersive and thrilling experience. Its extensive library of games has brought us countless hours of enjoyment, offering a diverse range of virtual worlds to explore. The App Store is brimming with high-quality content, ensuring that there's always something new and exciting to discover. Moreover, the headset's impressive battery life allows for extended play sessions without the need for frequent charging. This device is a fantastic portal to a universe of fun and adventure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great purchase for gamers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a wonderful system. Bought it for my younger brother as a Christmas gift back in 2020 and it has to be his most beloved console system to this day. He's a gamer so I wanted to make sure I got him something he'd love. I did a bit of research on the system ahead of time and saw most of the free downloadable items were usually demos, so maybe put a little extra aside/buy a gift card to buy your game(s) of choice. Overall, very easy to navigate and operate. Great speakers. Very immersive. I plan on getting one for myself to play with my little brother in what he likes to call the "metaverse" haha!

    I would recommend this to a friend
  • Pros mentioned:
    Vr
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A great gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this for my son, he can't put it down. Get the extra battery pack, definitely a must. This thing is pretty cool for the whole fam.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loving it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted this for 2 years now... just to play one game... I’ve realized it has so much more to offer and the graphics are amazing... If you are in the fence... get it!! my only complaint is the battery life is only about an hour or 2

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Not bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddos love it! It's pretty cool, but I have to limit their time on it. While the feel is fairly realistic and good graphics, it can be dizzying. If the user is not grounded, it's easy to fall over or bang into something with the joy sticks. I tried it and had (and still do) a difficult time adjusting the headset. My head is not bigger than average but every time I use it, I have to hold the headset on my head. The back should be weighted down with something. Something more like a helmet would be a better design. As it is, it keeps falling down on my face. It's not cheap so I feel the headset should fit better. Also, watch for the recall on the foam inside the headset. We took it out. Apparently it was causing rashes to some users.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very immersive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical about the Vr. Boy was i wrong this thing is so much fun. You can lose yourself in it for hours without realizing the day has gone by.

    I would recommend this to a friend
  • Pros mentioned:
    Vr
    Best Buy Employee

    Rated 4 out of 5 stars

    Great Gaming but Inconsistent Headset Quality

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very fun headset and I’ve spent hundreds of hours playing VR games now in the past couple years. Definitely a great introduction into the gaming medium considering the fact you can play everything stand alone on the headset itself and can plug it into an actual gaming PC for those PCVR enthusiasts. However, my biggest problem with these headsets is the inconsistent quality of the headsets/controllers. I’ve had controllers last me up to a year and I’ve had controllers last me several months, or didn’t even work the first time I used them. I highly recommend anyone getting this headset to get the Best Buy protection plan. If you expect to play VR for a year or longer your headset will eventually run into problems. With Best Buy’s protection plan you have about 2-3yrs to replace the headset/controllers for 1/4 of the price of a headset you’d normally have to pay. And with the way Meta is good luck getting a replacement from them. We also don’t know when the next Quest 3 will be released so being protected up to 1-2yrs from this point is the smartest move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Immersive Experience That Exceeds Expectations!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Oculus Quest 2, and I must say, it has completely blown me away! This virtual reality headset has taken my gaming and entertainment experiences to a whole new level. I can confidently give it a resounding 5-star review! First and foremost, the Quest 2's display quality is stunning. The visuals are incredibly crisp, thanks to the high-resolution display, which adds a level of immersion I never thought possible. Whether I'm exploring virtual worlds, engaging in action-packed games, or watching movies, the clarity and detail are simply breathtaking. The comfort of the headset is also worth mentioning. The Quest 2 is lighter and more streamlined than its predecessor, making it comfortable to wear for extended periods. The adjustable straps and soft facial interface provide a snug fit, allowing for a customized and comfortable experience. I appreciate the thoughtful design that takes into consideration the user's comfort. One of the standout features of the Quest 2 is its versatility. With the ability to function as a standalone device, it offers the freedom of untethered virtual reality experiences. However, it can also be connected to a PC using Oculus Link, enabling access to a vast library of PC VR games and experiences. This flexibility is a game-changer, giving users the best of both worlds. The controllers are incredibly responsive and intuitive, providing precise tracking and allowing for natural and immersive interactions. Whether I'm wielding a virtual sword, shooting arrows, or interacting with virtual objects, the controllers never fail to deliver a seamless and immersive experience. Another aspect worth praising is the ever-expanding content library. The Oculus Quest 2 offers a diverse range of games, experiences, and applications, ensuring there's something for everyone. From thrilling action games to captivating story-driven experiences and even social VR interactions, the possibilities are endless. Moreover, the user interface and overall user experience are intuitive and user-friendly. Navigating menus, launching games, and managing settings is a breeze, thanks to the well-designed interface. Lastly, I must mention the excellent battery life of the Quest 2. It provides extended playtime, allowing for hours of uninterrupted enjoyment. Additionally, the ease of setup and the wireless nature of the device further enhance the overall user experience. In conclusion, the Oculus Quest 2 is an absolute game-changer in the world of virtual reality. It delivers stunning visuals, remarkable comfort, versatile functionality, responsive controllers, and a vast content library. If you're looking for an immersive VR experience that exceeds expectations, the Oculus Quest 2 is the way to go. I wholeheartedly recommend it to anyone seeking the best virtual reality headset on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Vr

    Rated 5 out of 5 stars

    So Much Fun!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Oculus Quest 2 just a couple of days ago but I am having so much fun (even as a 32-year-old math teacher). Both my husband and I are enjoying the headset and have had no problems. Hopefully, I can update you if anything changes.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 4 out of 5 stars

    Great Entry Into VR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No high expectations for this item. We just hoped for it to meet its value for the very reasonable price. It succeeded! For a basic value headset this little baby fit the bill. Didn't expect to be transported to the Holodeck or plucked from my body to explore the greater expanses of the Universe, but it's fun and enjoyable for a starting entry into the VR world. Very happy to have ordered the strap with battery. It's made the experience much better than it would be without. The cord, which was quickly found by a conscientious associate in the store, was a useful addition. THANKS for a positive entry level experience to this technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many games so much fun played hours of star wars games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Oculus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product easy to set up. Games are reasonable and plenty to choose from. Great graphics.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Head strap

    Rated 4 out of 5 stars

    Great fun!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a ton of fun with this, and the kids LOVE it. Wireless VR gaming is incredible. My only complaints are the stock head strap and the battery life. If you’re looking to buy this, buy an aftermarket head strap with a battery pack built in, they’re very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 4 out of 5 stars

    Immersive Gaming Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 2 Advanced All-In-One Virtual Reality Headset offers an immersive and convenient VR experience. With its 128GB of storage capacity, users have ample space to store a wide range of games and apps. The headset's advanced technology provides smooth performance and stunning visuals, enhancing the overall gaming experience. The wireless design allows for freedom of movement, while the built-in tracking and controllers offer precise and intuitive control. The Quest 2's ergonomic design ensures comfort during extended use, making it suitable for both casual gamers and VR enthusiasts alike. Overall, the Meta Quest 2 Advanced All-In-One Virtual Reality Headset delivers a high-quality VR experience with impressive features and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two of these for our family to play together. We really enjoy Beat Saver and the Walking Dead games. It’s a great work out too! The graphics are phenomenal and the experience is like no other consoles I’ve ever played before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fun for all ages

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well once you figure it out. It is front heavy so a counter weight like an extra battery pack will help. Allows me to visit places I may never get to visit in person

    I would recommend this to a friend