Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 14391 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Quest 2's wireless VR capabilities, ease of use, and the fun, immersive experiences it provides. Many praise the high-quality graphics and entertainment value, while some users mention that the battery life could be improved. Concerns were also raised regarding potential motion sickness and the comfort of the head strap and its fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 671 Showing 13,401-13,420 of 14,390 reviews
  • Rated 2 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games suck unit is way over rated. Hgugyyyyyyyhyhhhhhhyyyyyyyyyuuuuuyyyyyyyuyg7h

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus - Quest 2 worth the money

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Setup was easy and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start to Vr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good but not that great and for the new price, its not that much worth it but it is a good start to vr

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    No it

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Not worth it you’ll end up not using it as much as you think

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Customer Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger stoped working in 30 days, and the customer care from Best Buy suggested to bring the charger to the nearest store which is 70 miles from my place. NEVER PURCHASE from BEST BUY!! Very bad service. If I could leave no stars I would..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Oculus

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 months. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Stephanie!

      We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!

      See you in VR! oculus

  • Rated 4 out of 5 stars

    Loved It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product with a great value! Perfect for those who are spending more time inside! And amazing surround sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quset

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved it unfortunately if you don't use it for a while you get logged out so remember you password.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Oculus...what a joke!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good choice! Poor use, need to have the router right next to ya t enjoy without lag.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very interesting I bought it for my eight year old

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it different experience, Very interesting I bought it for my eight year old and he is enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 1 out of 5 stars

    It was meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the experience is cool but gameplay is lacking and so I the amount of game options

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My child enjoys her time playing on this device. T

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child enjoys her time playing on this device. The only thing I don’t appreciate are the price of the games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty awesome world

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome world and somewhat easy controls but be careful haha I've already sling the hand controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun. Has alot of games and apps that feel different then normal gaming definitely changed my life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for 3 years and barely use it and now it will not charge or cut on

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use and play with friends but has a lack of games to play unless you get the cord they sell with it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not worth it just gets me dizzy i dont like it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I bought it again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one died due to update failure, use the Geek Squad Replacement Program got a new one without issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent VR experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy… wish it had more free games with it… needs PC steam VR connection for variety of games

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but needs work.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the concept. Wish the battery lasted longer and charged quicker.

    No, I would not recommend this to a friend