Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 14391 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Quest 2's wireless VR capabilities, ease of use, and the fun, immersive experiences it provides. Many praise the high-quality graphics and entertainment value, while some users mention that the battery life could be improved. Concerns were also raised regarding potential motion sickness and the comfort of the head strap and its fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 14,390 reviews
  • Rated 4 out of 5 stars

    Oculus game

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son for christmas he loves it ,he wanted it for sometime

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oculus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent item would recommend but there is some downsides to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great entertainment, charger quit working.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so the overall unit is AMAZING! So cool and my whole family absolutely LOVES. BUT, the charging cord stopped working within 48 hours. There’s NO damage to the cord and the charging block works with my other oculus charger, but for some reason the cord that came with it no longer works.

    I would recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey Victoria! We love to hear you and your family are loving your Meta Quest 2! However, we know it can really take away from the VR experience when your charging cable isn't working right. We're happy to help you out! 

      Since you are able to still charge your headset using another cable, it does sound like something isn't quite working right with the charging cable that came with your headset. Our Support Team can take a look and see what we can do to get your charging cable working! You can find us on our official Meta Store website where you will be able to email, chat, or request a callback with us. We're looking forward to getting your headset charged up again! oculus

  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son it's awesome he love it I would buy another one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VR

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool item but very expensive for such limited capabilities.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fun game

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun, entertaining VR. Wish there were more games available to play.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless w/o a FB account & Oculus can't help you

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get locked out of your Facebook account, then this becomes a paperweight. Oculus support will no longer help you get back in and Facebook support is completely useless for account recovery.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for one hour and return it.I prefer my ps vr…more variety of games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get it to work. It wouldn’t turn off. Had a solid white light the entire time and a solid white circle when you looked inside it. Tried doing a reset and everything. We returned it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage son last Christmas. He loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of fun

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a blast as a family with this. My son loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort is lacking.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could make the basic headset more comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quest 2

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to rate 5 Star but doesn't work to well with glasses

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied customer!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t even work for 2 month’s before it started having issue’s,there is definitely an issue when that expensive and it just randomly stops working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meta Stinks

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it when it works. Meta...ugh. Meta honestly just isn't a good company. We've had lots of downtime, not being able to play because Meta itself is so glitchy. We haven't had to return the unit, and they've always fixed the issue on their end. They have poor customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This be good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and comfortable but I only use it for RE4 VR

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy never delivered them but was charged anyway show delayed delivery, Still fighting but pretty much gave up.. Buy anywhere but here.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best virtual device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best virtual device. but games are pricey . Overall good device

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meta

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was banned for 72 hours without any reason after purchasing not worth it hurts face

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    9/10 Would buy again.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great but it is limited on single player content.

    I would recommend this to a friend