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Customer reviews

Rating 4.7 out of 5 stars with 14391 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Quest 2's wireless VR capabilities, ease of use, and the fun, immersive experiences it provides. Many praise the high-quality graphics and entertainment value, while some users mention that the battery life could be improved. Concerns were also raised regarding potential motion sickness and the comfort of the head strap and its fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 679 Showing 13,561-13,580 of 14,390 reviews
  • Rated 1 out of 5 stars

    Oculus 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son revived this for Christmas/His birthday & it gave bad headaches, nausea, dizziness, excessive sweating, and he didn’t play it long. I definitely do not recommend! I wish I would’ve did my homework on this product please parents plz do your homework..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never arrived

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful when buying online, it never arrives and they don't give you a refund either. The attention is malicious and I paid for the membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    50/50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps turning on and off? Looked up issue it’s doing and still doesn’t do anything! Gonna return and try another one? Hopefully it works good!

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Tyler! We certainly don't want this to continue pulling our users away from the virtual world, so we appreciate you bringing that to our attention! If you're still running into this boot issue at all, we highly recommend leaving your headset to charge for 2+ hours or until the LED light is green. From there, performing a hard reboot has been known to fix this sort of issue for other users. In case you need it, here are the steps to do so:

      1. Turn off your headset.
      2. Firmly hold the power and volume down (-) buttons on your headset simultaneously for about a minute, or until the boot screen loads on your headset.
      3. Use the volume buttons on your headset to highlight 'Boot device' and press the power button.

      If the issue persists, please reach out to our wonderful support team on the official Meta website. We're always happy to lend a hand! oculus

  • Rated 3 out of 5 stars

    Do have its problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for like a week or two. Now i don't know whats wrong with it. I do not have much time to call costumer service. So i havent dealt with the problem. Provably will get fixed but as of now. Its not even useful.. So thats my review so far

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PAIRING ISSUE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the controllers wouldn't pair to the goggles...but um aure if they did it would've been a five star

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Kimmy! We’re sorry to hear this happened, but we encourage you to reach out to our Support in the future if you run into pairing issues again! oculus

  • Rated 1 out of 5 stars

    Unreal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never ordered this they allowed someone to pick this order up fraudulently it’s crazy that this stuff still goes on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacking software

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very limited software wise. Barely use it. All the promises of horizon world, virtual office, bla bla bla. Just dreams for now. Software has a lot to catchup. And included head-strap is uncomfortable to wear for long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Freeze

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. I have been having eye issues since I got it. I don’t like working out with it bc the sweat on my face leaves marks not matter how much I clean it. It freezes up a lot. I’ve even noticed a delay in some games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the games are pretty intense and give you the feeling that you’re falling, riding a coaster and can even make you nauseous. I have found that one hit game, app or activity that makes me hop on everyday but there’s still time!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks it makes you dizzy and gives you headaches worth it for a minute than it’s lame don’t buy save your money

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Here at Meta Quest, we take health and safety seriously. For us to assist best, please click here to contact us and get in touch with an agent: https://www.meta.com/help/support/ oculus

  • Rated 3 out of 5 stars

    Not family friendly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool for one person but it’s hard when you have kids because only one person can play at a time. And can only have one account set up to your phone so only one person can watch to see what the kids see on the oculus.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Starter VR

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall, I had fun with it. I wish the lens adjust could be more flexible. Occasionally there is loud fan noise even though I just turned it on and the device is not hot; able to fix it with a few shakes most of the time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tracki g lost ? Cant even play it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only got to play it twice during which I was interrupted because it kept losing track tracking after that it's now stuck on tracking lost tracking lost I'm really upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product. I was using this for development. I am facing headache issue on using it continuously for 15 min. So this is not a good sign.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VR Tech not ready yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Oculus Quest 2 didn't work well for me for 3 reasons: 1. Headaches - Vision Issues after using. 2. Not many free apps, everything costs (a lot $30-50 a game) 3. Privacy / facebook account requirements. Returned the device. =\

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lied about the promotion.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet works but you will not receive the promotion that goes with the item you purchase!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Literally not for everyone. No Glasses wearers.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for people who need glasses. Glasses fog up instantly in these. Catcrap (actual anti fog product) helps but only with single vision glasses. Bifocals and progressive lens users are just SOL.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brand new, broken item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return item did not work and Best Buy would only give me a gift card for my money but I didn’t buy it with the gift card

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Oculus headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return it because its broke no charging anymore, using less then one month, also vision quality is not so good, low resolution, games is expensive, better to wait when Apple release there own VR headset.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s extremely heavy. No matter how many times I’ve tried to readjust the straps or eyewear it still comes off blurry. Overall just very disappointing

    No, I would not recommend this to a friend