Customer Ratings & Reviews
- Model:
- 899-00182-02
- SKU:
- 6473553
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Quest 2's wireless VR capabilities, ease of use, and the fun, immersive experiences it provides. Many praise the high-quality graphics and entertainment value, while some users mention that the battery life could be improved. Concerns were also raised regarding potential motion sickness and the comfort of the head strap and its fit.
This summary was generated by AI based on customer reviews.
Not what was expected.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got massive headaches from using the Oculus and would not recommend for kids.
No, I would not recommend this to a friendDead pixel
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a couple months there was a dead pixel on the screen and Best Buy would not help me out in replacing it.
No, I would not recommend this to a friendBrand response from Oculus Support
Posted .Hello Rodolfo!
We're really sorry to hear about the dead pixel on your Meta Quest 2. We would love to invite you to please open a support ticket with your team at Meta Store Support so that we can assist you with this as soon as possible: http://bitly.ws/B64w.
We're hoping to hear back from you very soon!
Cheap display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit had a bad display on arrival. No help from support other than return to vendor or work with them for a replacement. I advise not giving FB your money on this junk.
No, I would not recommend this to a friendJust buy a console
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you love headaches and eyestrain, you'll love this! Few games to choose from, and they're not long but they are expensive.
No, I would not recommend this to a friendBad quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad devise, high price with no meaning for it I feel bad to spend money on this product
No, I would not recommend this to a friendNot working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave the Oculus as a gift and received a call that it is not working at all. the recipient has been in contact with Oculus and is still waiting on support.
No, I would not recommend this to a friendAwsome but needs improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sons loves it. But controller doesn’t last. Working with company now on return. Joystick doent seem to last with the tracking
I would recommend this to a friendAudio not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio isn’t good spoke with customer service they said I can return tomorrow.
I would recommend this to a friendSold as new
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sells returned products as new, they pack it up but someone has used it before. Oculus is very good, they need to polish and make more games.
I would recommend this to a friendHorrible support, horrible security
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My facebook account was stolen and lost all my games. Facebook support is beyond awful. Returned and will NEVER buy anything linked to facebook/meta
No, I would not recommend this to a friendUnable to Create Account to USE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my son's birthday. Spent his birthday trying to create the account to use it. Every time we attempted to make an account on the Oculus app, it would say "Something has gone wrong, Try Again" Tried with his FB account on his phone, then my FB account on my phone. Reached out to Meta to troubleshoot, Meta was no help. Their answer was "Try again tomorrow". So now it sits here- unused because they can't get their system right.
No, I would not recommend this to a friendDifficult mastering controls.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s difficult to master hand controls and the instruction video got stuck halfway through. It’s still enjoyable and would purchase it again.
I would recommend this to a friendHad to return defective device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oculus worked for only 24hrs. Had to return it by shipping it back to meta
No, I would not recommend this to a friendNever arrived
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item Never arrived and card was never refunded despite numerous phone calls
No, I would not recommend this to a friendTerrible oculus gimme my money back I spent 320
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tbh it keeps turning off on me and I don’t like it why make a product thts gonna come faulty i need a refund but no one’s gonna give me it so whatever
No, I would not recommend this to a friendApp connection issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not connect with Quest app. I did factory reset and firmware update but it still does not work
No, I would not recommend this to a friendBrand response from Oculus Support
Posted .Hello there!
Seems like the phone app is giving you a hard time! Let's try to uninstall and reinstall it! If the issue persists, the best way to get you back in the game is to contact our amazing Support Team! Here's the link: https://www.meta.com/help/support/
Don't buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two months of use controllers stopped working not worth the money.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there! If your controllers aren't working anymore, we would suggest trying the steps on this page: https://www.meta.com/help/quest/articles/getting-started/getting-started-with-quest-2/trouble-pairing-controllers-during-setup/. If that doesn't work, don't be shy to contact our wonderful support team at meta.com/help/support/, we'll be glad to give you a hand!
- Cons mentioned:Battery life
Nice but short charge life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vr unit but the battery life was way too short before recharges. Even with it connected.
No, I would not recommend this to a friend Missing free game
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive instructions on how to download beat saber. Redemption code did not come in the box or through Best Buy.
I would recommend this to a friendBrand response from Oculus Support
Posted .Hey there. We'd love to help you by getting Beat Saber redeemed on your headset! While the Resident Evil 4 redemption code is a physical code that comes in the box, Beat Saber is going to be redeemed with a digital code that is emailed to you after you set up your device. You can redeem that digital code by following the steps in this article: https://www.meta.com/help/quest/articles/in-vr-experiences/oculus-apps/download-game-meta-quest-2/ We hope this helps!
Not that kool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen gets blurry at times & it get my childern dizzy.
No, I would not recommend this to a friend