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Customer reviews

Rating 4.7 out of 5 stars with 14391 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Quest 2's wireless VR capabilities, ease of use, and the fun, immersive experiences it provides. Many praise the high-quality graphics and entertainment value, while some users mention that the battery life could be improved. Concerns were also raised regarding potential motion sickness and the comfort of the head strap and its fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 14,390 reviews
  • Rated 1 out of 5 stars

    If you wear eyeglass then this one is not for you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eyeglass doesn't fit i used adapter for eyeglass the clarity is worse it will give you headache

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hiya there! We appreciate you reaching out regarding your issues with your lens. We are more than happy to help you adjust this issue. Here is how you can adjust your IPD:
      To change the lens spacing on your Meta Quest, gently adjust the lenses by shifting them together or apart. There are three lens spacing settings for Meta Quest 2.
      1. 61 mm or smaller. 1 (narrowest, 58 mm)
      2. 61 mm to 66 mm. 2 (middle, 63mm)
      3. 66mm or larger 3 (widest, 68mm)

      We hope this helps. If you continue to have issues, please gather some photos of your lens and reach out to us at [Meta Store Support](https://metaque.st/Support) for further assistance. oculus

  • Rated 1 out of 5 stars

    Children can't play.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't play it when I bought it back. Can I change it for something else?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ended up returning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the quality was awful. We ended up returning it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad of a vr headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vr headset but you need to buy a different head strap in order to play comfortably. Also I got controller drift after 2 weeks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product is ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear glasses it’s gets hard to wear with it I have to adjust glasses. Also visual is not crisp as per price so returning it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not bad, a little pricey for what it is. Limited on games/apps. Our kids seem to enjoy it though. Beat Saber is a favorite!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New too it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult to use for someone who doesn’t play video games I still have other things to try before I give up on it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    so so headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the preinstalled apps are ok, but its like an apple product where you have to purchase anything really worth playing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product but its just not worth buying, youll get bored of it within a week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sir.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed…can’t use it without FB account. Will return it for sure and break kids heart for Xmas. Plan B alternative PS4

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meta Raising The Price Not A Good Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun product to use but with the $100 price increase not worth the price now. Better off buying use if you can.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working I wasn’t satisfied with the item but it’s okay

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey NyeishaH,

      Thank you for posting about this, we appreciate your feedback.
      We highly recommend contacting our Support Team so we can have a further look into what's happening. Please visit https://www.meta.com/help/support/.

      See you soon in VR! oculus

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because in order to use it, you needed a Facebook account and a credit card

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working at the beginning then it stopped working! Not worth the money!

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey, DinaraK.

      Thanks for your comment.

      We're sorry to learn that you're first experience wasn't the best. We would love to be able to help you get you into VR without any restrains. Can you reach out to us through our Support Page: https://www.meta.com/help/support/?

      We will be waiting for you there! oculus

  • Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came damaged and not working bbbbbbbbbhhhhjjjjjjjjj

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello AtalA,

      We're sorry to hear about your experience.
      If you haven't already, we suggest reaching out to Best Buy about this. However, we can always take a look as well, so feel free to reach our Support team here: www.meta.com/help/support/


      Let's get you back into the Metaverse! oculus

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke on the first day just not worth the investment

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hello, Melissa!
      Seems like something is not working right! Therefore, the best way to help you out with this is to contact our amazing Support Team! Here's the link: https://www.meta.com/help/support/ oculus

  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these because of the silicon ear pieces, they didn’t fit right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FED EX DELIVERED TO WRONG HOUSE!!!!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I STILL HAVENT RECEIVED MY ITEM!!! DELIVERED WRONG

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay i guess

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t exactly better than the first generation. Hopefully the 3rd actually makes a difference.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good starter or backup VR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for your basic vr gaming. Laggy operating system at times making some game experiences unenjoyable

    I would recommend this to a friend