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Customer reviews

Rating 4.7 out of 5 stars with 14391 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Quest 2's wireless VR capabilities, ease of use, and the fun, immersive experiences it provides. Many praise the high-quality graphics and entertainment value, while some users mention that the battery life could be improved. Concerns were also raised regarding potential motion sickness and the comfort of the head strap and its fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 688 Showing 13,741-13,760 of 14,390 reviews
  • Rated 1 out of 5 stars

    Bad Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product totally sucks. The headgear is heavy and gives you a headache,. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    display dark and flickers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    display is dark and flickering after 2 weeks, tried all troubleshooting and seems to be defective. Hopefully it can be replaced for a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quest 2 headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forth headset all left hand control problems if u push battery down it works let go and off smh no one checking these thing no more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great but controllers have issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool but the left controller stopped working. Tried to recalibrate still having issues. Can't seem to get any help from Meta.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    So much fun!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my husband and he loves it! I joke that I have become a VR widow! took us a couple hours to set it up -had to hit factory reset several times before it quit asking us to set up the business account but after that it's been smooth sailing. we are in our late 50's so this is really an experience for us. no regrets at all- only concern is the battery life isn't very long-after 45 min, the battery is dead.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I hate Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me a used device when I paid for a brand new one. Hair was stuck to the Velcro AND blue writing on the front.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son he has only played a few times .sweat got in it and it no longer works. Audio went out after to days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Fun

    Rated 5 out of 5 stars

    One of a kind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to use and provides hours of fun. Will be tricking all my friends into playing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work wont connnect anstays on set up screen i have another one and works fine i guess best buy sells garbage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Fun Ahead

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good quality and easy to set up easy to connect to WiFi and buy games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it and Best Buy only has a 10 day return policy on something that is $300 so now I’m stuck with it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fun, Quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and so much fun. Would recommend and would purchase again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head sets will not stay program. Once you play when you reuse them they will not stay set .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    One of the best vr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning graphics and gameplay, easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So cool but doesn’t work very long

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but issues with the controllers drifting and guardian issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Same as quest 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as quest 1 just more expensive. Would recommend if never owned one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 4 out of 5 stars

    Nice hardware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat piece of hardware, reasonably priced and provides a solid VR experience. The only thing I didn't like is that there are very few free games or free demos of paid games, and since these games are very different from the mainstream titles you would see on consoles or steam it makes it harder to find a game I want to play - I'm not sure I want to spend ~$30 on a game I've never heard of as in my experience quality can very significantly between titles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Oculus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his gift. Good quality and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 4 out of 5 stars

    Meta Quest 2 success

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my kids. They are loving it so far. Pretty easy for novice parents & kids to set up. Easy to use. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to buy Great product my son loves it ..

    I would recommend this to a friend