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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 14391 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Quest 2's wireless VR capabilities, ease of use, and the fun, immersive experiences it provides. Many praise the high-quality graphics and entertainment value, while some users mention that the battery life could be improved. Concerns were also raised regarding potential motion sickness and the comfort of the head strap and its fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 720 Showing 14,381-14,390 of 14,390 reviews
  • Rated 1 out of 5 stars

    Poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give more than 1 star due to the fact that my son oculus screen has turned black once again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every update it gets slower... Very unimpressed with the overall quality and ease of use... Controllers often have issues tracking

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product may be good but the price is so over priced that the average person with children couldn't afford them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not buy anything from you recently. My credit card account was cancelled because my account was stolen. The thieves bought things from you, not I.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better. But not suitable for all games. And can’t use other controller sometimes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work n yall wouldn’t exchange it. I wasted my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam and a Rip-Off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could have rated this a ZERO, I would have. Ok. So, I do not make a big deal about a lot of stuff, but if you are thinking of purchasing an Oculus VR set, DO NOT. We purchased one for my son and they required that he have a Facebook account to access his games. As of a couple of days ago, they deleted his account for no reason and they are saying he has to re-purchase all of his VR games. Oh, and let's talk about how you can not contact Oculus OR Facebook to talk to someone about it.. and all of their "online support" sends you in circles. This is a SCAM and a rip-off. Save yourself the headache and purchase something else. We will never buy another product that requires Facebook to be in charge of the account EVER again. Pass this along if you have friends thinking of buying.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tech issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it when it worked but day one after my first time using it it over heated and wouldn’t allow it to charge just by plugging it in… less than 3 hours in.

    I would recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hi there, 

      We are delighted that you love the headset! 

      However, if the headset tends to overheat, don't take any risks and stop playing the device. We invite you to contact [our Support team](https://support.oculus.com/articles/contact-us/contact-us/index-contact-us) as soon as possible to find a solution.

      We are looking forward to your message 🙏️ oculus

  • Rated 1 out of 5 stars

    Meta Quest 2 is MEH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset did power up, BUT it REFUSED to accept any payment method at all. Even VERY well established methods. So I couldn't play anything. Rubbish.

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey there! We're sad to hear that issues with your payment method have soured your experience. We'd love to look into this with you so please reach out to us at https://metaque.st/Support and one of our amazing support agents can guide you through getting your payment method good to go. Hope to hear from you soon! oculus

  • Rated 1 out of 5 stars

    RSXGUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize that I had to use FB every time I used the headset! I HATE FACE BOOK! This was not explained on the box! I will NEVER use this item!

    No, I would not recommend this to a friend