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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 472 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the VR experience, quality, ease of use, and condition of the Quest 2 headset. Many appreciate the fun factor and immersive nature of the games. However, some users point out that the battery life could be improved, and there have been a few reports of issues with the controllers. Overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 472 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect condition!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practically brand new! Perfect condition, I bought it as a reconditioned or refurbished product but it was in perfect condition in original package

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    Fantastic device for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device especially for a refurbished item. The ability to plug into the computer makes this even better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend it as it make head aches very fast. not recommended to buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Refurbished is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend a refurbished unit to anyone. Comes in a box as though it were new. Save money and buy refurbished. Works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away from this refurbished item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on true experience please stay away from refurbished products especially from Meta. I got this item and within 6 months i experienced problem and contacted support . After trouble shooting for a month they told they wil replace the current one . I got the replacement and it did not work as i was unable to create a boundary . I got that replaced. Again after 2 months games crash and apps doesn't load. I have to wait for a month to get a replacement as we need to send our headset to them and they would have to send one . Now again they mentioned only a refurbished item will be sent . They say all the lie in the world that they do the Quality checks . Nothing just clean and send the defective ones again . Customer support is useless and they do not understand the issues and the concern from our end . Each day a new person will reply to my email and they will not go over the entire conversation. I would have to explain all over again. I even sent a complaint letter to Meta and no reply yet . It had been 4 months . If you have problem with your headset you would have to deal with a lot. BB will just say contact support after the return windows. So you are own. I would recommend buy with insurance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Love Love Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can believe it took me this long to buy one. Great quality for the price. Renewed was truly a great value . Hours of fun

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well done product. Can take some getting used to if you’re new to VR. Would advise getting the pro strap with battery pack. The battery goes pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    Virtual reality set.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my son for Christmas, he specifically asked for it so I cant wait for his reaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice entertainment set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fun to exercise with this. I love app like Supernatural which is kind of like beat saber but more for workouts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shellenv keeps closing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works good when the shellenv keeps closing, I have tried everything to fix it. I will recommend buying a new meta qeust 2 instead of a refurbished one.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    Oculus kid friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is enjoying it and very happy. She is 12 and loves it. She has ordered games for it already!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Rift CV1 and the original Vive and this is definitely and upgrade. Almost no screen door effect and much clearer image. I do think it has less of a 3D effect compared to the Rift for some reason. This did force me to create a Facebook account and I had a lot of difficulty getting it to pair with my phone but once I did I liked it. I'm still having some issues using it with certain steam titles on my PC but I haven't looked into solutions yet. I'd definitely recommend picking up a Quest 2 before the price increase hits.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't even tell it's refurbished. Everything is just like new. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    VR headset and

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Best birthday gift for my son. He absolutely loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order, also accurate in time for pick up, good option for a birthday present

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    Quest 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family had fun with it only problem at the moment is we only have no and no one shares anymore

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    Lots of fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandkids love it, any chance they can thier on it. I put it on once and seemed pretty cool

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Looks brand new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, works great. I enjoyed the 3 free months premium YT that it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a standalone VR system. Has it's own content and battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slightly blurry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is little bit blurry you can buy this if you are fine with it but I am gonna wait for the quest 3

    No, I would not recommend this to a friend