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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 472 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the VR experience, quality, ease of use, and condition of the Quest 2 headset. Many appreciate the fun factor and immersive nature of the games. However, some users point out that the battery life could be improved, and there have been a few reports of issues with the controllers. Overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-472 of 472 reviews
  • Rated 5 out of 5 stars

    Refurbished Oculus 2 by Meta

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Meta-Quest 2 refurbished from Best Buy. Came in original Oculus Box and was just like brand new. Works great and is amazing technology. A whole new world to explore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The VR is great, best price anywhere

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VR is excellent. Price was great too. Only issue that I had is we were told we would receive 3 months youtube tv with this purchase and we never did!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for Christmas, it worked perfectly fine, not a single problem, everything ran smooth and perfect just for 1 month, I keep it locked in my case that I bought for it to protect it from any kind of damage. One day I came back to use it and it started acting up, stuck on loading screen in every app, game, Internet browser. I restored it to factory settings twice and the problem still continued. I would never buy any Meta Quest, nor will recommend to anyone, not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Heya. We understand your sentiment with your headset not wanting to leave the loading screen. We know how much VR can be and we want to do everything to get you back into it. 

      We kindly ask that you visit our Meta support website to get in touch with our support team as you tried doing a factory reset but it was ineffective. There we'll be able to look into your warranty options. oculus

  • Rated 5 out of 5 stars

    One of my best buys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Oculus.!! It’s so much funand the roller coasters when all purchased are so fun and realistic. Must buy if u dont have one. Totally worth it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not pleased right now.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for now its only getting 1 star. I mean it "works" for the most part other than for the game i specifically bought it for, and have played it on a few times then alll of a sudden after an update, it refuses to launch the game....so maybe after it starts launching the game i might bump the stars up, tried for days googling and contacting support but nothing has helped.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Freakin FUN!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! I'm so glad i bought it, my family and I have a ball playing the games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR World

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME ENVIRONMENT!!!! This will be how we visit and play together!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor advertising on best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this a 0 I would. Ordered this thinking it was new and instead of saying refurbished, it said "renewed" at the end of the title of the item. Not only did it come used, it would not even turn on. Dissapointing for my daughters 7th birthday.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Almost made me throw up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game choices are cool, but some of the games just don't have as good of gameplay as others. When playing population one I almost threw up and that made my experience terrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Accounts have to be linked.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facebook account needs to be linked with this to play with friends. Unfortunately facebook has been disabling peoples accounts for no reason. Customers support is really lacking here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work having. Ton of troubles with meta tech support. Device us asking for an update but will not connedt to anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never showed up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible never showed up. I am so salty because they took my money and the item is not here.

    No, I would not recommend this to a friend