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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9685 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the immersive VR experience, ease of use, and high-quality graphics of the Quest 2 headset. Many cite the fun factor and ample storage as significant pluses. However, some users point to issues with battery life and potential motion sickness. A few also mention concerns about the headset's weight and head strap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 9,685 reviews
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is awesome. My 10 year old loves it and so do I

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We didn’t plan for this much fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but great family fun for all. Very realistic!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stand alone VR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Supper easy and cheaper then a gaming computer VR.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    so much fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fun to use and easy to set up well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next step in gaming future

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming experience definitely a must have takes gaming to an entirely new level i own the Xbox one, ps4, switch, tablet, gaming laptop & now i finally crossed over to the wonderful world of virtual reality hands down a game changer however i will be ordering a head support accessory for extra comfort as the straps are not comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    VR Goggles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great family fun that is engaging for all. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus-Quest 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it. Was great entertainment during Covid.

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome alot of fun recommended for anyone. For all ages

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super. Fun. And. Easy. To use

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using VR, but I highly recommend the oculus 2

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    Rhon20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game! Family enjoyed playing. Hours of fun and laughter.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    rbd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute very cuty for my son and my family its fantástic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it. Loads of fun and entertainment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and can last for hours, and compared to the last oculus it doesn't really overheat. And the new menu layouts are really nice. However the way you adjust the lenses on this set compared to the last one is a bit annoying. Since for this one you grab the lanse in the headset and move them, which means taking it off and putting it on, where as the last one had a slider on the outside you could use while still wearing it. However, the lenses has been my only big concern. It has done very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some design and initial qualify challenges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oculus was really buggy out of the box. It needed a software upgrade right away and crashed which caused all sorts of problems and was really frustrating. With tech support i managed to get that fixed but it took me several hours. Hours. Then the hand sets were non-responsive. i could not figure out how to get them to work. After a couple more hours fussing with them, i had to go back to tech support and learn how to factory reset the controllers. This was an insane amount of work to undertake for something brand new and never used. The instructions are insufficient. They assume everything goes flawlessly and have scant info in them. Useless. i was further annoyed to note that the unit was only manufactured two months prior. Seems to be _ poor quality control at The factory. After getting it fixed finally i was able to try it out. i have to say it's pretty cool once it works. Lastly, the head band is very poorly designed. It's annoying if you plan to allow multiple people to take turns using it, _ forget about it!! The strap is a pain to adjust for each user. It's really designed to set and forget. Super painful design. Bad choice. Otherwise The experience is good.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Oculus 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great quality. My son loves this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reallly love & enoying this VR headset. Amazing device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus Quest 2- Can't Put it Down!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great store. I was about to give up and go home when I saws they were out and when to salesperson ran up to counter to let me know there were more coming off truck to please wait. It really made my night and my daughters as well. She also purchased one as well. Thank you Best Buy for looking out for my best interest.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best VR Headset right now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, good visuals and responsive controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Crazy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and stepson were arguing over who could play lol

    I would recommend this to a friend