Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 9685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the immersive VR experience, ease of use, and high-quality graphics of the Quest 2 headset. Many cite the fun factor and ample storage as significant pluses. However, some users point to issues with battery life and potential motion sickness. A few also mention concerns about the headset's weight and head strap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 9,685 reviews
  • Pros mentioned:
    Vr

    Rated 3 out of 5 stars

    It’s fun, but I would wait for a newer model

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fun but I think VR has a way to go yet. Head strap isn’t comfortable. Sometimes there is a glare on the lens similar to how glasses can get, and it’s difficult to clean. Definitely promising technology tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oculus

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is even better than the first version! Big hit in our house. Play anywhere. Even on the couch while people are watching a movie. We’ll maybe not but my kids try to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally amazing! This has been fun for the whole family! It's easy to use I do with the straps were made out of something different. The kids get on this and sweat a lot ...then the strap is wet... gross.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had two quest 2 so far and the Oculus ques pro

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend the quest 2 or the Pro. I have had to of them where the cobtrollers fail in less then 6 months. I had issues with them getting controller drift over time. Called metas support number to trouble shoot and had no luck. At the end they told because I no longer had the box they would not be able to replace controllers, and that I should just use my Best Buy total Tech. With the Pro I experience lots of controller disconnect issues, and system crashes that I experience constantly. I also get the games freezing and slow spin in the middle of the games. Its to the point that I dont play it anymore, because of the issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive and Practical!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Bought this for the great exclusive titles like Beat Saber and Vader Immortal! No need to turn on a console or PC! So practical! I’m taking this with me on the holidays for all my siblings to play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Occulus Quest

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. We all enjoy hands nights in VR. Can access any vr game you want to play. If it isn't available for the headset, you just use virtual desktop to play like the Rift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life. Last ms about 2 hours. Like that because it’s a built in break for kids to do something else like go outside.streaming quality is good. Feels like your in a different world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grand vr headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb. Bought for my 17 year old daughter, once set up it is so much fun. My 7 year old wants to play but he is much too small. Recommend for ages 13 and up. Best of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The virtual effects are AMAZING ... I've recently purchased this for my 15yrs old daughter. She is playing Star Wars and Fruit Ninja and the fruits look like ther going hit you there so close amazing..

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 3 out of 5 stars

    Cool device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a cool device. VR has come a long way and will continue. For an untethered experience this is your device. It can also connect to a computer. I have done that wired, ut not wireless yet as it requires a specific setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so light weight and love the games it was easy to navigate we all had a blast using them even the baby he couldn’t wait to play and the fact that when they are playing I get my tv I love it even more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system I got it for my son because I didn’t think I would be able to get him the new Xbox but luck had it I got one right before Xmas now he barely uses this but my wife and I love it lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just for young folks

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband . What a great workout!!! Be sure to map out your surroundings so that you don’t break any Televisions or furniture …..or hurt yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present. According to the box it doesn't require anything but wifi. I think the kids are going to keep busy for a while. I got the extended warranty in case they walk into walls or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite part of 2020. I love playing it when I can get it away from my 7yr old. And so far most of the games are fairly priced. 2 friends have already purchased them after playing mine just once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived as advertised and bestbuy kept me informed as to when it shipped and when it would be delivered. Grandkid were very excited to receive one as a Christmas present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great VR headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first vr headset and I got to say this thing is very fun to use. I bought twd saints and sinners and it was a blast! I definitely recommend this to anyone who is looking to buy a vr headset!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product, awful support, DO NOT BUY. There are such better VR products there that do not involve having to deal with Meta or their poorly built hardware. This product is buggy, the web portal for managing it is poor, and you literally cannot talk to anyone but chat bots when trying to get something resolved with the flaky hardware. I will never do business with Meta or their cheaply built products again. Big mistake buying this thing. I'd give fewer stars if I could but 1 is the minimum.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its AWESOME!!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic VR headset. I highly recommend it. Easy navigation. The games on it and the ones in development are exciting. Can't wait for more content and Christmas day so I can steal it from my kids. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great VR Unit

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Oculus Quest 2 is an incredible unit. The picture quality and immersing sound is fantastic. I would highly recommend this device for anyone who wants to join the VR world.

    I would recommend this to a friend