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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the immersive VR experience, ease of use, and high-quality graphics of the Quest 2 headset. Many cite the fun factor and ample storage as significant pluses. However, some users point to issues with battery life and potential motion sickness. A few also mention concerns about the headset's weight and head strap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 9,685 reviews
  • Rated 4 out of 5 stars

    Family fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The view is amazing plus you can connect to your pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy needs to work on the shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got it but i know it would have been great to play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oculus system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to operate-Oculus is very fun so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it for about 3 months and the device will not charge or turn on

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Waited a month for this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun! More convenient that PSVR but similar games.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Only worth it if your just a casual gamer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a stand alone vr experience. But facebook forced login... small game library... and short battery life... not sure it is worth it!!! the only thing that saved it for me was connecting to my pc vr library.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should Have Been First

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No tethering. Should have been design of Oculus Rift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quest 2 256 mb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Focus can be a bit tricky, but otherwise a good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just wish there were more games !!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oculus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to start for my age. Interesting to use though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item it works the way that it is suppose to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun for all ages

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vast improvements from version 1 of the Quest HMD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome..But Expect it to break

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome and would be 5 stars but a week after I got it it stopped working and now i have to go through Oculus to get a replacement since Best Buy can't keep it in stock and would take longer to get a replacement through them then through Oculus.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nowhere near worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st headset lasted about a year before freezing for good, 2nd one lasted a little over 3 months

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Dave,

      Feel free to contact our support Team at https://www.meta.com/help/support/, if you still are having issues with your device. oculus

  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best virtual reality headset ive tried.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun, limited game options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun, just wish there were more game options!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Oculus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device made me dizzy and nauseated while playing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Facebook account required for use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can use this stand alone, or connected to your computer for the best of both worlds. I'm really unhappy that you're required to link your quest app to a Facebook account. I bought this for my kid who doesn't have or want a Facebook account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty................ pretty................ good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it Games are scarce and pricey though

    I would recommend this to a friend