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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9685 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the immersive VR experience, ease of use, and high-quality graphics of the Quest 2 headset. Many cite the fun factor and ample storage as significant pluses. However, some users point to issues with battery life and potential motion sickness. A few also mention concerns about the headset's weight and head strap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 9,685 reviews
  • Rated 1 out of 5 stars

    Its alright

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im 32. It hurts my eyes after playing for more than 20 mins. Graphics are not that good 6/10

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe next time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use as a training device with a third party app, however, I was never able to test it out. May try again at a later time. Giving 3 stars just for the potential use in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaper design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the new design for the oculus. The head strap and outside components felt cheap and uncomfortable. Definitely a downgrade from the last oculus design. However the loading and game speed and much better than the last oculus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light and display is really clear compared to my old oculus quest 1. the only thing that I dont like is the material they used on the strap is really low quality. I was forced to buy the elite strap just to have the comfort of using it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Careful during setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fitting headset (my second VR). The only reason for 2 stars is because in the setup instructions it said nothing about merging Oculus with your new Meta account. After setting up Meta and linking it with my Facebook, I cable linked it to my PC, using Oculus, not just to play games from steam, but when I try to do social things through Oculus I no longer can. Every time I try to link Facebook w/ Oculus it fails because Meta is linked already. I have reached out twice to Meta / Oculus support with no answers... very disappointed in their customer support.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Paperweight Without Facebook Membership

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item twice and on the first purchase (which was a gift) I spent almost $600. The person I gifted it to liked it and bought many games for it, but they don't like Facebook after recent news events so they they deleted their account. They had spent hundreds more beyond the cost of the original purchase on games and when they deleted their Facebook account every single one stopped working. They did reach out for support but are still stuck with a paperweight headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more stability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good idea and Oculus is the best what we can have now, but Meta it always has problems with Oculus mobile app (sometimes don’t work sign in, sometimes don’t work synchronization).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome game with major problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 yr granddaughter want this system for her birthday. Sadly, we didn't research the system well enough to be aware that some people get dizzy and disorientated while playing these games. Our loss is someone elses gain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this out and thought it was just ok. The games are kinda expensive for what it is. I thought the graphics would be better. My son likes it and the product was for him so that's a plus.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid and go with the 3 model

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nice if the controllers didn’t glitch all the time just like the first version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fix the controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers won’t pair after two weeks of having it. If I would’ve realized I was close to the return date I would have returned it. Great game console, poor execution of hardware. Kind of upset, I really had my hopes up

    I would recommend this to a friend
  • Cons mentioned:
    Facebook account

    Rated 2 out of 5 stars

    Not for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for kids. Great concept but requires a Facebook account. So if your 13 and older you'll need a Facebook account for your kid... under 13... can't play. Have to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience must understand gaming And all the complexities of you are so you cannot just start up with us how many people may think that if they do not have an operating system like PS or Internet or whatever

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad quality fun toy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent when it is working. I have had to get it replaced for things that were covered under warranty 3 times already in just 4 months. Quality is poor but the experience when it works is awesome

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 2 out of 5 stars

    Facial Swelling due to Face Cushion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the VR experience. I gave it 2 stars because I experienced swelling around my eyes after use that took about 3 days to subside. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Thank you for sharing your concerns with us. We are investigating reports of facial skin irritation occurring after using the Oculus Quest 2 where the foam interface rests on the face. If you have questions or need additional assistance, please reach out to the Oculus Support team and they'll be able to help you. oculus

  • Rated 1 out of 5 stars

    Excited but disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed as I was really looking forward to this. It is rated top of VR but there is issues with clarity that could not be resolved. Putting on the glasses adapter you had to pull the straps to an extremely uncomfortable level to get close to having clarity but the plastic glass adapter is hard plastic and digs into you forehead. Without the glasses adapter you had to pull the straps extremely tight and snug , again to a very uncomfortable level to gain clarity. For the price, it was definitely not worth the aggravations. Suggest you review consumer reports and the issues everyone is having with this...the common denominator is clarity by far. Many many disappointing reviews on this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited options Virtual reality headset, only works if you have a Facebook account. another Facebook product to steal people's data.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FACEBOOK ACCOUNT HACKED - NO SUPPORT FROM FACEBOOK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate this as one-star because it's a Facebook product. My facebook account was taken over by an unknown person and Facebook has been COMPLETELY unresponsive in my pleads to help protect my identity and that of my children, family and friends. The Oculus team was no help in getting the situation resolved. Multiple requests for tech support to gain control of my Facebook account were left unanswered and without resolution. DON'T SUPPORT FACEBOOK BY BUYING THIS PRODUCT. The only way to make a stand is by making it with your wallet!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for quick, on time delivery. Took off 3 stars because the delivery person put it on my porch and walked away- didn't ring doorbell or knock. The package was left on my porch with the word OCULUS showing so big that you could see it from the street! If we didn't have an Echo Show, I would not have known it was there. That could have been a $400 porch pirate's dream! I indicated online that I was purchasing as a gift! My daughter saw the package on the Echo Show in the kitchen and had to block the screen from my husband. Also, since purchased as a Christmas gift I cannot comment on the actual product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fun gimmick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fun gimmick but you really have to invest some floor space for this. However with how VR apps stand currently I can’t recommend until more innovations are made.

    No, I would not recommend this to a friend