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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9685 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the immersive VR experience, ease of use, and high-quality graphics of the Quest 2 headset. Many cite the fun factor and ample storage as significant pluses. However, some users point to issues with battery life and potential motion sickness. A few also mention concerns about the headset's weight and head strap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 9,685 reviews
  • Cons mentioned:
    Battery life, Weight

    Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Heavy on your head, Hurts your eyes. Not impressed. Battery life is bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    VR great but not for kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases are pretty expensive. One thing I don’t like are the live games for kids. We recently had our 10 year old getting bullied and harassed by adults

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kids said no to ZuckVille

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned 2 of these because my kids *HS and College) don't want to live in ZuckVille. They are not interested in living in the unregulated world of a a deranged sociopath.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs better screen resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VR is addictive, and the game selection is growing. Occulus makes it easy, but my only complaint is screen resolution. Hope the next version gets a screen upgrade!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Oculus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headset but I am unable to purchase Any games because I can’t remember my PIN number and you can’t get in contact with any body from customer service. I still have not enjoyed any games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lens space too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My face or should I say eye space is too big for the product even with the lens in max spacing making the images burry at all times. That apart I love the concept and contents in the device

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Want you "big brother" to babysit you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must open your life up to this thing. Have to connect to your fb account and allow it access, must Bluetooth your phone to it and allow, it accesses/monitors home network activities. I REPEAT, NO ACCESS; NO USAGE!! If you rather not allow full access to your life; then you have to spend an extra 500 bux and subject yourself to an additional $180/yr access fee Find another alternative to scratch you vr itch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 1 out of 5 stars

    Poor cast and wired computer performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casting to chrome cast was worthless. Seperate wifi router tried with only quest 2, note 9 with meta app and chrome cast device on a clear wifi channel, TV still couldnt keep up. Computer was continuous dropouts with 6950xt and 5900 cpu. Beat Saber was fun, but too expensive for one game that I can't stream so the non-playing family members could watch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tracking Issues!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is amazing and the games are great. The issue is the hardware. The right controller right perfectly for the first month but now it loses tracking constantly. We have tried all the fixed recommended by oculus but they don't help. Send a ticket to oculus via the headset but zero response yet. They are a lot of others with the same issue. research right controller tracking issue before purchasing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a granddaughter and it caused dizziness and headaches. Have to return.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Kent!

      We appreciate your feedback regarding this matter. We also would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!

      See you in VR! oculus

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Quest 2 in March and it worked well, but even after maintaining it and handling it with care it began having issues with it's guardian detection. It starts up without a guardian and aftee i turn it back on in settings and set up my playspace it shuts the guardian down and crashes whatever game I play. It's made cheaply and didn't even last three months with good care. I wouldn't recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there, sorry to hear you are having issues with the Quest 2. If you haven't already please contact the Oculus Support Team and they will be happy to help you. Thanks! oculus

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought aVR I was told if I open a credit card I will get &100 gift card, I didn’t get its. I’m so disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't do much social media and this is the only way it would work. We would of had to create a Facebook page to use it. It didn't give us another option. So we returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great device, slow support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device and software, however I got a bad unit and Oculus support has been very slow - has a support ticket in for 2 weeks, one week sine any communication on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oculus is good but could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    256GB model is not really necessary from what I've found out, especially if using with your PC. Only down side is the Oculus is a little blurry and hard to get a sweet spot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oculus Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to get it comfortable for myself I had to purchase another headset to ensure that I would enjoy the experience. But overall the product is great and worth the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Futuristic but needs more apps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes you to a different world. Love it. I felt the resolution could be better, but I only used it once. I also see that the available apps are not too many. Great workout though!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the less storage one! Save money for the strap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this version, use steam link so you can connect it to the computer and the few games you do buy will fit perfectly on the 64gb card like beat Saber and many others.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tough for prescription glass wearers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give higher rating if it were easier to use while wearing glasses. Tried ordering lenses but unfortunately my prescription couldn’t be fit for lenses. Bummed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sure, why not... then again, might sell bc its FB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids like it. Terrible they don't have a family share plan for games across multiple systems. Also not happy they have to have a FB account. Would rather not, thank you.

    No, I would not recommend this to a friend