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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the immersive VR experience, ease of use, and high-quality graphics of the Quest 2 headset. Many cite the fun factor and ample storage as significant pluses. However, some users point to issues with battery life and potential motion sickness. A few also mention concerns about the headset's weight and head strap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 463 Showing 9,241-9,260 of 9,685 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not sure!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool, but sometimes it goes days without charging then all of a sudden it charges up.

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey there! We're happy to hear you're enjoying your headset. We would love to make it a better experience! If you'd like, we could look into what may be causing this charging issue. Our support team can provide troubleshooting to see if it will improve this issue. If that is something you'd like to try, you can reach out to our support team at this link: https://store.facebook.com/help/support/quest/. oculus

  • Rated 1 out of 5 stars

    Wrong console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a UK, on accident, they replaced with no problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite. They made a cheaper headset with an upgraded screen. The straps are crappy and the makers knew that. That is why there is a deluxe strap add on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headache

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved this but it have him headaches. Not many games and he said the only thing this was good for was the online chat room? Cannot remember the exact name.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Juge is still OUT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still very new to this gaming system. Not as user friendly as I would have liked. Taking some getting use to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Son loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Only a few cons. The strap isn’t adjustable enough. Not a tight fit. Also you have to buy games. For $300 it should come with more games.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't come with all cables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not come with all the cables necessary to fully complete setup also was unaware until fully read everything needed to start. So unable to start using.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Curb Pickup didn't work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected to receive my item via curb pickup, waited 25 minutes after acknowledging I was there. I had to go in to pickup my item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They only want your children's data...stay away.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product requires you to have a Facebook account. I bought three of these for my kids and there is no way I would let them have a Facebook account. And even if I wanted them to have a Facebook account, Facebook does not allow users under 13. To this product can't be used by anybody under 13. Oculus was a good company until Facebook bought them but they have gone downhill since then.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sits collecting dust... Tech isn't matured...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun for a little while, but after the novelty wears off, there's much to be desired. The technology just isn't there yet...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun but limited at this point.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a little difficult, but was finally able to get it complete. Available games needs to be improved. Hopefully, supporting tech will catch up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The strap that comes with it is uncomfortable and not easily adjusted. Graphics are not quite what you would expect . Save your money not worth the cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bait and switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it is terrible. Not enough room to describe the undisclosed information. Need new Facebook accounts, google accounts, nothing synced, if you can complete all that for children then you get to try and buy games and start the process all over. Sony ps5 would of been much better choice and we bought two. No support from Best Buy either, fun Christmas gifts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not alot of games for it. It is fun to play with if you have a larger area to play in. The headset is a little heavy on face

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is bad. IDP adjustment is bad and a joke. Strap and face cover are insanely uncomfortable. Black levels suck. Battery life is horrible. Stop trying to make a cheap product. I’d be happy to pay more for a product that is built better. By the time you do all the mods to make it better you have spent 600. And nothing can fix the horrible black levels and ipd adjustment.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Eeh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright. Not really worth the price tho. And the battery is awful

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Try Hot Shot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly enjoying playing on the Oculus. Love the realistic features when the hand pieces vibrate. Definitely try Hot Shot!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oculus quest 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 2 week tracking # said premade shipping label had been made. I called and they said they don't know where package was so they gave a refund

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehh it’s underwhelming for sure, I’ve had a vice for like 5 years and that thing still is better then this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    8/10

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love the whole no computer concept. but honestly it’s just the quality is so blurry it makes you sick within a few minutes..

    I would recommend this to a friend