Customer Ratings & Reviews
- Model:
- 301-00351-02
- SKU:
- 6473857
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the immersive VR experience, ease of use, and high-quality graphics of the Quest 2 headset. Many cite the fun factor and ample storage as significant pluses. However, some users point to issues with battery life and potential motion sickness. A few also mention concerns about the headset's weight and head strap design.
This summary was generated by AI based on customer reviews.
Not full order
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't recieve stand for my Meta - Quest 2 Advanced All-In-One Virtual Reality Headset - 256GB!!!???
No, I would not recommend this to a friendPackage missing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the package in the first place. Still trying to figure out where it actually was delivered too. Worst package delivery expierence I've had.
No, I would not recommend this to a friendTwo months old and not working.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with left controller. Drifting and not letting me move forward. Controller just two months old.
No, I would not recommend this to a friendBrand response from Oculus Support
Posted .Hello,
Thank you for sharing the issues experienced, and apologies for that in advance.
We'd like to have the chance of assisting you directly to find a good and quick resolution.
If you could spare some time and reach us out, via email or webchat, we'd be most pleased to -> https://store.facebook.com/help/support/quest
Sincerely,
Not worth the buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not many games are available for this system. The available games are a hit or miss and a lot of unnecessary cursing.
No, I would not recommend this to a friend:/
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase has been the most frustrating ever. It has been reset, various attempts to purchase games and has not worked. I regret buying this
No, I would not recommend this to a friendBrand response from Oculus
Posted .Hi, sorry to hear about your experience. If you are still having issues with the Quest 2, please contact the Oculus Support Team and they will be happy to assist you.
Package stolen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My issue! Is not with the product (oculus) is with the delivery experience! My package is not at my address! So I don’t get my package now!
No, I would not recommend this to a friendGoogle tracking problems then avoid buying
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tracking issues that popped up right past BestBuy’s return period. Games stop. Unusable.
No, I would not recommend this to a friendBrand response from Oculus
Posted .Hey there! Sorry to hear about your experience. If you haven't already please contact the Oculus Support Team and they will be happy to help. Thanks!
Not that fun
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is the game sucks the games on his is very animated looks real bad I returned two of them not that good
I would recommend this to a friendOculus quest 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to use it as the instructions are so confusing 3 people tried and non of them could figure out how to start it.
No, I would not recommend this to a friendBrand response from Oculus
Posted .Hi, if you are still having issues setting up the Quest 2, please contact the Oculus Support Team and they will be happy to assist you.
Oculus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats, it gets really hot after being on it maybe 30 minutes. Games are great though, love the product just overheats too much.
No, I would not recommend this to a friendBrand response from Oculus
Posted .Hi, If you haven't already please open a support ticket with our Support team and they will be happy to assist you. Thanks!
Don’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still don’t understand any of this, it made me want to throw up after playing and the screen was blurry
No, I would not recommend this to a friend- Cons mentioned:Weight
Meta Quest 2 - Somewhat immersive but uncomfortabe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product. Works as advertised, as long as you don't read about the resolution, which is lacking. It's reasonably immersive, again, once you get past the resolution. It's uncomfortable to wear. The headset is quite heavy and the support/suspension system is cumbersome to properly adjust. It's doubtful that anyone will find a method that makes it easy to wear for any length of time. There is fairly steep learning curve, if you're trying to figure out everything there is to do with this. Even the basic setup takes a bit of time.
I would recommend this to a friend VR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have no comment other than not satisfied with Best Buy as the order still has not arrived, was suppose to be ready for pickup 4 days ago.
No, I would not recommend this to a friendUnsatisfactory support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No support for product issues if you don’t purchase extended warranty. Customer service for product bought was very unsatisfactory.
I would recommend this to a friendDecided to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t realize I needed a Facebook account to use this. No thanks, I’ll wait for a good product that cares about privacy.
No, I would not recommend this to a friendWorst buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never received. Best buy doesn't stand behind their purchases to get to their customers and refused to replace. Unsat for Christmas
No, I would not recommend this to a friendOccu(lost).
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s bad enough the product was back ordered but once I got it it took forever to actually receive it. Very poor product handling.
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best online sucks simple as that and I have to write 50 characters on here BEST BUY ONLINE SUCKS DONT GET A CREDIT CARD HERE
No, I would not recommend this to a friendTreat customers better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the item but I was treated like a diseased animal when I tried to pick up. I will never buy from best buy again
No, I would not recommend this to a friendWould love to get this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well this was ordered on December 21st to be delivered on January 6th and it is the 16th I still did not receive it yet
No, I would not recommend this to a friend