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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the immersive VR experience, ease of use, and high-quality graphics of the Quest 2 headset. Many cite the fun factor and ample storage as significant pluses. However, some users point to issues with battery life and potential motion sickness. A few also mention concerns about the headset's weight and head strap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 475 Showing 9,481-9,500 of 9,685 reviews
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to sync left controller and there no replacement units in stock anywhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oculus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never recived my game sys. Had to complete a return process for missing package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Help me get this home so I don't have to refund it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't received this yet help me best buy its stuck in Illinois come on

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Little pricey but seems worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son but my wife and daughter have found uses for it also. I haven’t tried it yet myself but only a matter of time before I try a round a golf or a little. Little pricey but seems well worth it. Pretty durable also. My son has smacked wall with both his face and controllers and fingers crossed no breakage so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t wait your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much money for a toy , don’t buy it don’t worth the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do go to this trash can store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash custom service. Horrible manager, didn’t care at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haven't received

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't received. Purchased Dec 4th for my son's Christmas gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left Controller Inop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left controller is not working. Customer support has been contacted.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make it sould so wonderful but it really sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me they won't one that day, I think I have insurance

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fraud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You let a fraudulent sale happen, what's wrong with your system?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr unsatisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never received it and they stopped the purchase on the tenth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oculus quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEVER RECEIVED MY purchase !!! No one was willing to help me!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work save your money don't was your time and money

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi sorry to hear about your experience. If you are still having issues with the Quest 2, please contact our Support Team and they will be happy to assist you. oculus

  • Rated 1 out of 5 stars

    Not as good as it could've been

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are washed out compared to the first oculus with OLED.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where's my money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for my money to be put back in my account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I did not like it much...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a real game console. I don't like it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    New to VR. This brings amazing ness to video games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to VR and this changes everything you know about gaming. It's been an amazing experience. I can't put it down in my free time. I'm a huge gamer at 50 years old and I'm loving it! I recommend to all to keep healthy and have fun.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was stolen while in delivery i never received it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My eye

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destroyed my eyesight..I do not reccomend purchasing:(

    No, I would not recommend this to a friend