Customer Ratings & Reviews
- Model:
- 301-00351-02
- SKU:
- 6473857
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the immersive VR experience, ease of use, and high-quality graphics of the Quest 2 headset. Many cite the fun factor and ample storage as significant pluses. However, some users point to issues with battery life and potential motion sickness. A few also mention concerns about the headset's weight and head strap design.
This summary was generated by AI based on customer reviews.
bad review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have only used it twice and doesnt even turn on and just black
No, I would not recommend this to a friendCostly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really dont like how everything requires a subscription. When you spend so much on the "Console" or "HeadSet" then have to buy it monthly it really isnt for everyone.
No, I would not recommend this to a friend- Cons mentioned:Facebook account
If I wanted a Facebook add-on, Id buy one.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning this. It requires a Facebook account to work and that is unacceptable as it was not stated clearly in the advertising. I am terribly disappointed as other VR headsets are not so encumbered by this miserable tie in. Best Buy should review its deceptive advertising practices.
No, I would not recommend this to a friend Do not buy. Horrible return policy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Stopped working within 30 days. Best Buy wouldn’t take it back and Meta has yet to do anything about it. I’m out $500
No, I would not recommend this to a friendJunk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not sure why its so complicated to use with anything other than the quest link cable
No, I would not recommend this to a friendBrand response from Oculus Support
Posted .Hey there!
Thank you for posting about this, we appreciate your feedback.
We'll be happy to look into this further for you and ensure you're having a smooth and immersive Quest 2 experience, in standalone on Link mode. Please contact our Support Team here: https://www.meta.com/help/support/.
See you soon in VR!
Requires a Facebook Account -
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Requires a Facebook account !! Not for those who dislike social media, especially Facebook. With so much damaged to society caused by FB, those of us who object cannot add to their stream of income. Seems like a great product otherwise. I didn't go beyond reading the FB account requirement to return.
No, I would not recommend this to a friendDisapponted!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller stopped working after 3 months. $500 purchase should last longer than 12 weeks.
No, I would not recommend this to a friendBrand response from Oculus Support
Posted .Hey there! This is never the type of experience we want our users to have. We know how troublesome it can be having controller issues, and we would love to help get you back into the world of VR! We have a few troubleshooting options we recommend trying out:
1. Unpair and re-pair the controllers
2. Remove the battery for at least 10 minutes or replace with a fresh battery
3. Make sure your tracking cameras and controllers are clean
If these steps don't help, please don't hesitate to reach out to us. We're always more than happy to assist!
Overpriced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is overpriced, unentertaining, and technically outdated.
No, I would not recommend this to a friendNot properly charging.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to the store today to purchase the hardware and charging dock. After setting up and understanding how to use the vr set the screen froze. I figured it needed to charge so, after a hour the hardware didn’t charge nor did the controllers. Unplugged and plugged back in and only on controller charged after another hour pass. I haven’t been able to use it and plan on returning it back to the store for a new one.
No, I would not recommend this to a friend- Cons mentioned:Battery life
ehhhhh.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ehhhh.. you use it for a day or two. Thn you stop.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Doesn't keep a charge.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were only able to play it 1x and that was Christmas. I bought this for my boys for christmas. They played it Christmas. Tried to play it again 2 weks later the battery was dead. Charged it. Went to play it after the charge. The battery was dead again.
No, I would not recommend this to a friend Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work without a Facebook Account Login, and that is broken half the time. I want nothing to do with overly political Social Media, and I refuse to use equipment that forces me to do anything! Total Trash!
No, I would not recommend this to a friendNo oled display
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No oled?????????????? I returned mine just because no oled screen, the old ones looks better in dark videos or space, contrast over the resolution babe, sorry but is a big NO for me, make the next one oled and I’m in again.
No, I would not recommend this to a friendOculus mandatory software updates make it unusable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oculus software is junk. They force you to take every update. Every update makes things worth. The current update has bricked my oculus. I have tried with tech support for so many hours it is obscene. they offer no useful support, there are online forums with thousand of people with the same issues. Dont waste your time on a meta product, get something usable.
No, I would not recommend this to a friendDo Not Buy , Linked to Facebook and no way to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought this , low and behold go home to try it out and facebook account is disabled ????? you cant use it without facebook , save your money its not worth the hassle and you cant contact anyone to fix the issue. returning right now.
No, I would not recommend this to a friendBrand response from Oculus Support
Posted .Hey there, thank you for sharing your experience with us. We recently announced that in August 2022, we’ll begin rolling out a new Meta account structure that gives people more flexibility and control in VR. You’ll no longer be required to log into your Meta VR devices with a Facebook account. Please reach out to our Support Team if you have any questions about these upcoming changes.
Works as long as the warranty is in effect.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for one year in January. Latest update and right controller keeps connecting and reconnecting. Happy coincidence for Oculus it is out of warranty and the update broke my controller. I went on the forum and lots of people are having the same issue after update but Customer Service says they know nothing.
No, I would not recommend this to a friendRay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of Quest2 you sent me was used. and you haven't made it right yet
I would recommend this to a friendRequires Facebook Log in?!?!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Required Facebook log in? No thanks, instant return. Seems sketchy and I really question Facebook's datamining.
No, I would not recommend this to a friendThey have a fat shipping delay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They won't let me switch it to pickup even though the order is literally in stock at my store and they lied to me saying it wasn't yesterday. Now I get to wait 2 weeks for something I preordered day one. Buy from a different website, best buy customer service is useless by the way.
No, I would not recommend this to a friendBest buy makes no sense!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered 2 of the high gb ones and whent to pick them up and they gave me one and said they gave the other one to a person that ordered a 64 gb one legit makes zero sense I'm so mad, now i have to wait another week to get the other one i ordered 2 weeks ago!
No, I would not recommend this to a friend