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Customer reviews

Rating 4.7 out of 5 stars with 9686 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the immersive VR experience, ease of use, and high-quality graphics of the Quest 2 headset. Many cite the fun factor and ample storage as significant pluses. However, some users point to issues with battery life and potential motion sickness. A few also mention concerns about the headset's weight and head strap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 9,686 reviews
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    First experience with VR... WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly this is my first experience with VR and I am impressed! Being a fan of the original Myst game from 1993 it was the first game I tried in VR. The experience is amazing. You are in the game instead of viewing it on a flat pc screen. Easy to set up and am anxious to explore other games. Highly recommended!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    So much fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun and educational! My teenage boys like the games. Hubby & I enjoy exploring immersive videos and locations. You can hook it up to a Windows pc with a cable to access apps & games available for the oculus rift but the cable is $75 in store and a bit confusing to choose the correct cable type on Amazon. $75 is too much in my opinion for the cable and we’ve been pleased with what we can use on the Quest 2 store. We’ve also heard you can use an app called Virtual Desktop to access the Steam library but we haven’t tried it yet. For first timers, stick with apps rated “Comfortable” when starting out, otherwise you’ll get queasy. The headset can get heavy, but by the time you notice that, it’s time to take a break anyways. It does get dirty, showing a dinginess on the white straps and if your kid’s sweaty friends use it, you’ll wanna wipe it down and figure out how to clean the face shield. I’m hoping for an improved face shield cuz that was gross. A gentle wipe down took care of that for now. Overall, it was a great family activity for the family over the holidays and we like it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    Fun but needs improvements

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this product and watched a lot of videos before buying it. I debated between this one with the highest amount of memory and the lesser one as well as the rift. I decided on this one, and got the cable to run to my PC. 1. Haven’t used the cable, there has been enough memory for what I use. 2. This will most likely make you motion sick. It does me on a lot of the games, but you get use to it with time. It’s one reason I don’t play it as much as I first intended. 3. The feature to cast can be tricky. I could get it to cast to my phone (IPhone) but not my TV (Samsung). 4. The head strap is a bit uncomfortable so I got the upgraded version at $50. 5. The pupil distance feature requires you to move the lenses by reaching inside the Oculus. Would be nice if it had a dial that you could adjust. Only has 3 settings but should allow you to fine tune. Overall if you have the money to spend on upgrades and you plan to use frequently then I would recommend. Upgrades are all pretty expensive. So far I’ve spent almost $200 on the cable, head strap and case for it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essy to play, amazing electronic game, great graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t ask for better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Kids love it. It’s very life like!

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fits great. A little adjustment is needed between players yet not hard to do. IDP setting is easy to setup. I’ve really enjoyed the games as well as the movies and other short 360 videos. Well done! If you are prone to motion sickness or are movement sensitive you may want to try sitting down first

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    Exceptional fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This VR headset is outstanding and a blast to play!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs up! Would definitely recommend. Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent my son love it, they are the perfect gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freedom frm wires yet strictly 4 the tech savvy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this better than my original rift as no pc tethering requirement. Although you can tether to a PC to play the more demanding games. Priced decently but no killer game/use case yet. I wish they come up with a lifelike tennis racket/baseball controller and come up with a game that immerses you in a reality where you are playing federer. Also games cost more than they should given the gameplay duration. Oculus VR is still a good gimmick and not a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I love this thing takes you to another level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, he plays so many different games on it. Uses it more than his other consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely amazing device great for playing gamess

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice. A little uncomfortable for a person who wears glasses. Limited battery life

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    GET IT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun! Got this for my husband for Valentines' Day. I was a bit upset as when I went to get my credit card to place my online order the delivery time changed to days later. I contacted customer service to see if there was anything that could be done to get it sooner and the person I chatted with wasn't very helpful - she said "if I could wave a magic wand and make something ship faster I would". Which she could because within 3 minutes from running downstairs to grab my credit card the delivery date changed. I could get it by Saturday for free to I can get it by Saturday if I paid an additional $20.00. So, it was possible, I wasn't asking for something that was impossible. Anyway, I decided not to spend the additional $20 and it still ended up getting here on Saturday :) I was so happy that I was able to give it to my husband on Valentines' Day. Even though the customer service rep wasn't the most helpful - I am a big fan of ordering my electronics from Best Buy. Their customer service is normally stellar and their selections are top-notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer in so many ways. Very entertaining and amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for first time/casual VR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Oculus Rift, the ease of setup with the Quest is kind of a game changer. I was able to just charge it up, stick in on my head and with a few minutes of setting up accounts, connecting to wifi, and play space, I was good to go to start browsing and downloading games (vs the Rift which required a gaming PC, setting up wired sensors and a wired headset). It's essentially a handheld console in terms of being able to bring it with me to a friend's place and be good to play within minutes. Be aware that this currently requires you to link a Facebook account even if you have a separate Oculus Account. If you currently/previously owned an Oculus headset, be aware that not all games are crossbuy (eg, I bought Beat Saber for the Rift but had to repurchase for the Quest 2. I have RoboRecall on the Rift and it was available for me to download on Quest for free). I would recommend getting a different headband since the stock headband isn't comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    Easy wireless VR experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play, easy to set up. Lots of games available. Recommend looking into setting up airlink if you want to play Steam VR games also. Consider getting just the 128 GB version since game sizes are small and easy to delete. 256 storage isnt necessary

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Vr

    Rated 5 out of 5 stars

    The VR experience to compare to

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great VR experience but you need to know that you will be spending extra money to get the software to play and it can be pricy. However, it is easy to use and lots of fun. I found that it was worth the upgrading to the better quality head strap and the better quality foam around the face part.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Great VR headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, nice evolution of VR. Requires meta account.

    I would recommend this to a friend