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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9686 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the immersive VR experience, ease of use, and high-quality graphics of the Quest 2 headset. Many cite the fun factor and ample storage as significant pluses. However, some users point to issues with battery life and potential motion sickness. A few also mention concerns about the headset's weight and head strap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 9,686 reviews
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up was quick and easy. Excited to give this to our kids on Christmas morning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my daughter and she absolutely love it. She play it almost everyday. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A cool, fun time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying this for about a month now and am happy I got it. The apps I have used have been a fun time. With the size of most apps, I will have plenty of space for quite a while. The only complaint is, if you want to use headphones, you have to use a wired set as it doesn't support wireless ear buds. There may be adapters that would work but I haven't looked into those yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. My son and I enjoy playing it a lot. It blows my mind how accurate and precise it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade from the original Quest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quest 2 is amazing. I'm an original Quest owner, and the improved resolution and clarity in the screen alone make these well-worth it (not to mention these were actually cheaper than the original Quest!) I recommend getting the elite strap upgrade with the battery. A bit pricey, but worth it. For those who were owners of the original Oculus Quest and looking to upgrade, be warned of two things: 1) I lost most of my progress of my games. Any game that does not do a cloud save will lose all progress. (Not a big deal, but do I really want to start my Beat Saber campaign all over? Did I want to start The Room from scratch again? Sigh.) Had I done my homework in advance, I would have realized this and took some time to copy some files from my original quest first from the few games I didn't want to start over. Not a big deal, just a little irritating. Search online for methods to move your game files from your old quest to the new one before you put the old Quest to rest. 2) The screen is LCD, not OLED. Great resolution, and higher refresh rate. However, you sacrifice being able to see true black. This is definitely noticeable in games with dark scenes. It's by no means a game stopper, and I only noticed because I was an original Quest owner. That's about the only thing the original Quest had going for it over this new one. Everything else makes this a superior upgrade. I highly recommend these for both gaming and fitness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal. Best than Xbox VR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of my children have one. The software inside is great. I chose the higher gig because the headset is a standalone. We also have the Xbox VR but the clarity in this is better. Downside is you have to have a Facebook account and the games can not be shared with another user. Waiting for them to offer Roblox without a computer connection. Still haven’t figured out how to do it with a computer but there are many YouTube videos to help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VR was easy to use. The set up was easy and pretty quick. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Great Buy...you need one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I like the VR experience. I had one that my phone fit it but it was not comfortable and kept getting interrupted by text and calls. I wanted a stand alone that didn't limit me to being by my computer to play either. This is amazing. It has the games I like and I can play anywhere in the house. I got the 256 memory. I love it and you will to. I know being associated with Facebook i know the games will keep coming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Vr

    Rated 5 out of 5 stars

    Pretty good for the family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good VR for simple vr gaming. It works good for me and my family and is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what grandson wanted. Delivery was several days before expected.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very good

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This item works very well for what I need. Customer support was surprisingly good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset for someone looking to get into be and don’t wanna spend a whole lot of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    virtual reality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product does everything it should, and well. puts you in amazing places. would have given 5 stars except it seems difficult to get instruction or manualson best programs and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun! Exciting!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to bring for family game night ! Lots of enjoyable and exciting games !

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best system out right now, and doubles as a Rift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most amazing system out right now. Games are actually exercise and console quality graphics and awesome games to choose from. One you try it you will definitely want to buy it and wont get bored of it because there is so much you can do with this besides play games and there always cxoming out with new games and apps. If you plug it int a VR ready gaming PC, it doubles as a Rift. This is actually 2 in one. You just need a long USB C cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for multiple usessions. Virtual desktops and games are flawless. Get a long power cable for extended use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonya

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase incredible new thing try guys its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The next step in gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device. Cant believe i havent tried this sooner. Hard going backnto console after playing this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Vr

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just fun. The kids love to watch us play on it since we can cast on the tv. Easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Head strap

    Rated 4 out of 5 stars

    Fun time!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to play but you have to limit your time due to battery longevity and eye strain. The original head strap is terrible but you can find cheaper alternatives on Amazon.

    I would recommend this to a friend