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Customer Ratings & Reviews

Model:
301-00375-01
SKU:
6429499
Your price for this item is $24.99

Customer reviews

Rating 4.3 out of 5 stars with 2798 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Quest 2 Elite Strap's comfort and improved fit, with many praising how it enhances the overall headset experience. The weight distribution is also frequently highlighted as a significant improvement. While some users find the price to be high, the positive feedback on comfort and fit seems to outweigh this concern for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,798 reviews
  • Rated 1 out of 5 stars

    Garbage!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give zero stars if possible. Kept breaking over and over again, despite adult-only, careful use. Plastic was brittle and broke easily and often. Item was super glued and taped in so many places, it was ridiculous. Expected better quality from such an expensive item. Definitely only paying for the name brand. Would not recommend and would not purchase again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Finally broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite strap is a MUST HAVE if you want name brand. I got mine release day and it finally broke like everyone else. I am disappointed that Best Buy refused to replace it so just beware.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Piece Of Junk!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a total piece of junk! Do not buy it!!! I wish I read reviews beforehand, but unfortunately I didn’t . I got it and it was nice while it lasted, but it broke 3 months later on the side where everyone else’s does and now the stock head strap is back on! Oculus needs to address this fast or take them off the market! It made me mad too, because I had to buy a special case to fit the stupid thing. Don’t learn the hard way like I did. If you don’t believe me, go online and read the reviews or the forums.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hey there! Sorry to hear about your Elite Strap, if you haven't already please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus

  • Rated 1 out of 5 stars

    Oculus quest 2 elite headstrap broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strap cracked after 2 weeks of normal use. I asked best buy if this was covered under warranty and was first told yes, just bring the item in within 30 days and it will be replaced. I hurried home to retrieve the headstrap but when I attempted to exchange it the manager said since it was physical damage they could not exchange it. This was at the Pasadena tx bestbuy by the east beltway on Fairmont.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there! Sorry to hear your Elite Strap broke, please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus

  • Rated 2 out of 5 stars

    Nice but breaks too fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but the plastic side band cracked in half out of nowhere when putting it on. Annoying, hoping I can somehow duct tape it together to work again.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hey there! Sorry to hear about your Elite Strap, if you haven't already please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus

  • Rated 5 out of 5 stars

    Really Cool Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to share fun experiences with my family, and i will say it does not disappoint! When you're playing it feels like you are being transported to a new world! 10/10 would buy again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive cheap material

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best strap and worst strap....great while it lasted but only lasted just over a month..cheap material that will not last even with minimal use..too bad this thing is $50.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there! Sorry to hear your Elite Strap broke, if you haven't already please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus

  • Rated 2 out of 5 stars

    It works, but will break.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most comfortable and breaks way too easily. I have had to replace mine twice in the little over a year that I have owned my quest 2.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    GREAT TILL THEY CRACK.. AND THEY WILL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT AT FIRST... BUT THE SIDES WILL CRACK AND BREAK AFTER A COUPLE MONTHS OF HEAVY USE.. ITS A DESIGN FLAW I WAS TOLD..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Known Quality/Build Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You MUST assume the purchase of the protection plan when considering this product. The strap WILL break. Inferior build quality and Oculus knows it... just look around the internet. I am on my THIRD strap in as many months with frequent but gentle use. Get the protection plan and swap it out at the store... or sit for 6 weeks waiting for manufacturer warranty replacement.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pro Strap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved my chance of experiencing Vr for myself thank you but It didn’t really feel much like a difference from the original strap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Strap breaks easily

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd strap in just over a year that broke and had to replaced. Glad I purchased the geek squad protection

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Upsold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson did a great job at upselling me with this item because he had me sold it was a need but definitely is not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good until it snapped

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good until broke. 7 months in. Accidently Picked it up from the strap and the weight of the headset made it snap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen of death

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this oculus and we haven’t used it as much as we thought. Overall great VR experience but without having it 2 years I have the screen of death and not even the factory reset has done nothing. Wasted money down the drain

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello LauraD,

      We're sorry to hear about your experience.
      We highly suggest reaching out to our Support team, here's where to find us: www.meta.com/help/support/


      Let's get you back into the Metaverse! oculus

  • Rated 2 out of 5 stars

    not worth it for the quality and price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and returned after all the reviews of this breaking. for $35, you can get a better quality strap elseware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wait for the new one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great strap BUT it is not very durable I only had it for about 2 months before it snapped seems like a design flaw

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY YET!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is detective. A lot of people, myself included the sides of the strap are breaking. I got a small crack along the bottom of one of the sides and I have not mis-used it at all. I can and will be returning it. Oculus is aware of the problem and are currently recalling the item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even get a full days use out of it before it started to crack its over priced junk

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there, we're truly sorry to hear this happened. If you have not yet reached out to Best Buy or ourselves for assistance, please do so at support.oculus.com so that we can help. Thanks! oculus

  • Rated 2 out of 5 stars

    Perfect item (expect the whole “breaking” thing)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The strap that comes with the Quest 2 is awful so this is almost a required buy however the plastic sides continue to break.

    I would recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there! Sorry to hear your Elite Strap broke, if you haven't already please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus