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Customer Ratings & Reviews

Model:
301-00375-01
SKU:
6429499
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Customer reviews

Rating 4.3 out of 5 stars with 2802 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Quest 2 Elite Strap's comfort and improved fit, with many praising how it enhances the overall headset experience. The weight distribution is also frequently highlighted as a significant improvement. While some users find the price to be high, the positive feedback on comfort and fit seems to outweigh this concern for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,802 reviews
  • Rated 1 out of 5 stars

    Screen of death

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this oculus and we haven’t used it as much as we thought. Overall great VR experience but without having it 2 years I have the screen of death and not even the factory reset has done nothing. Wasted money down the drain

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello LauraD,

      We're sorry to hear about your experience.
      We highly suggest reaching out to our Support team, here's where to find us: www.meta.com/help/support/


      Let's get you back into the Metaverse! oculus

  • Rated 1 out of 5 stars

    DO NOT BUY YET!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is detective. A lot of people, myself included the sides of the strap are breaking. I got a small crack along the bottom of one of the sides and I have not mis-used it at all. I can and will be returning it. Oculus is aware of the problem and are currently recalling the item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even get a full days use out of it before it started to crack its over priced junk

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there, we're truly sorry to hear this happened. If you have not yet reached out to Best Buy or ourselves for assistance, please do so at support.oculus.com so that we can help. Thanks! oculus

  • Rated 2 out of 5 stars

    Perfect item (expect the whole “breaking” thing)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The strap that comes with the Quest 2 is awful so this is almost a required buy however the plastic sides continue to break.

    I would recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there! Sorry to hear your Elite Strap broke, if you haven't already please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus

  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Flimsy product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flimsy cracked right away.. it does make comfort easier..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not as comfortable as they say

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not like it. was really uncomfortable on the back of my head. i do have a big head but the black plastic is too hard

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive yet cheaply made.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took almost year for the strap to break, so buyer beware. If you do buy it get a warranty as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracks easily but overall comfortable i guess. Wouldn't buy again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BROKE AFTER JUST A FEW HOURS OF USE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after just a few hours of work DO NOT BUY get one from a third party manufacture if you want better quality

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi, sorry to hear your experiencing an issue with the Elite Strap, if you haven't already please open a support ticket with our Support team and they will be happy to look into your replacement options. Thanks! oculus

  • Rated 2 out of 5 stars

    Looking for a thrid party alternative.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine when it works, but they are extremely flimsy. I've gone through 2 of days since August.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but fragile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke after a few months. Ist chiping again it's going to break soon I couldn't get oclous to replace it.

    I would recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there! Sorry to hear your Elite Strap broke, If you strap still has not been replaced please contact the Oculus Support Team again and they will be happy to look into your replacement options. Thanks! oculus

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and broken before owning it for a month. This is not worth the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned immediately because it is easily broken on the sides when i asked facebook groups

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy from beat buy website buy from store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't come in after a month, has to call get it redelivered overall bad service

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because old one broke and its not for me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was fine for a week.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think i received a dud. Grouo of dead pixels and lods of blurring around edges and hard to read text.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be great to purchase this item. It ended up being not comfortable on my head.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very poorly made although if you do get one that breaks Oculus has decided to extend the warranty to two years because so many people's head straps were breaking supposedly they are supposed to fix this but as of December 13th when they came to be available in stock again, they are still the old head straps,mine broke the first month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not that great, always hard to find that sweet spot on the head. After 20 minutes I usually find myself adjusting it because of the strain it causes on my head. If I could return it I would but Best Buy doesn’t have that long of a return policy. If you can dish out the money for a frankenquest 2 I recommend doing that instead.

    No, I would not recommend this to a friend