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Customer Ratings & Reviews

Model:
301-00375-01
SKU:
6429499
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Customer reviews

Rating 4.3 out of 5 stars with 2802 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Quest 2 Elite Strap's comfort and improved fit, with many praising how it enhances the overall headset experience. The weight distribution is also frequently highlighted as a significant improvement. While some users find the price to be high, the positive feedback on comfort and fit seems to outweigh this concern for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,802 reviews
  • Rated 5 out of 5 stars

    Works awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and it’s easy to install I love it..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head strap broke in less then a week after buying it.. while I was wearing it, playing a game. It says it has a 2 year warranty so I contacted Best Buy who told me to contact Oculus directly. Still waiting to hear from oculus...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks even when not in use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy broke overnight after 3 months of moderate use. Literally it was sitting in a room untouched and the next day I went in and it was snapped in two. The room was cool. Don’t think plastic can withstand changes in temperature.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there! Sorry to hear your Elite Strap broke, if you haven't already please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus

  • Rated 1 out of 5 stars

    Best Buy sells known defective product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracked not after even owning it a month and conveniently long enough so it's not returnable to best buy either. You knew the problems this was having and have no warning on the product so should be held liable like the company.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there! Sorry to hear your Elite Strap is cracking, if you haven't already please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus

  • Rated 1 out of 5 stars

    Face rash and privacy issues.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a face rash while facebook data tracks your every movement. VR is cool and fun but Facebook version is a giant fail. Been waiting weeks for a replacement part of their recall as my headset collects dust.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      The free Silicone Cover is available to all Oculus Quest 2 customers in Quest 2 supported countries. For more information about the free Quest 2 Silicone Cover and how to order it, please visit ocul.us/recall. Thank you. oculus

  • Rated 1 out of 5 stars

    Doesn't fit my head 7 3/8"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not fit my head, even fully extended. Tons of pressure on the front of my face to the point that I can feel the plastic digging into my skull. Plastic arms seem really cheap as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    breaks way too easy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew this had problems, took a chance. Broke in less than one week. Didn’t bother with a refund or the hassle with facebook. Sits in the box broken and failed. GARBAGE. Buy a third party head strap else where.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there, we are sorry to hear this happened and would like to assist you with the matter. You can reach out to us at support.oculus.com and include an image of the break so that we can look at our options. Thank you! oculus

  • Rated 1 out of 5 stars

    Overpriced and WILL break.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve already had to replace it twice. The strap breaks very easily and we have been extra cautious with the replacements. Just tightening it on your head flexes the sides and causes a breaking point.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with Meta Quest 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not support Microsoft Flight Simulator. Display itself is what one sees on the monitor screen. No 3D and reduced resolution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The wroth product of the year for Facebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wroth product I never buy. It just broke off while on your head. Not even 30 days yet. FYI please buy protection plan If you really need it. Oculus need to use better material for their products.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hey, we'd like to help you out with this if you haven't yet reached out to Best Buy or ourselves. Please submit a ticket to support.oculus.com and include an image of the break so that we can look into our options. Thank you! oculus

  • Rated 1 out of 5 stars

    Broke after 6 months of little to no use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the product for about six months. It worked perfectly fine for the time that I had it. But after little to no usage, the piece of plastic on the side just broke in half. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hey there! Sorry to hear about your Elite Strap, if you haven't already please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus

  • Rated 1 out of 5 stars

    Gives terrible face pain and headaches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These put terrible pressure on your face and back of head i had bought 2 we both suffered the same issue for the cost of these oculus could've made a better head strap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap manufacturing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 30 hours of use it broke pretty clean on the left side. the way it broke tells me the plastic is just too flimsy and cheap. Do not get this. If you do make sure to buy the warranty.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi, sorry to hear about your issue with the Elite Strap, if you haven't already please open a support ticket with our Support team and they will be able to look into your replacement options. Thanks! oculus

  • Rated 1 out of 5 stars

    Do not buy until later versions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality and it breaks very easily. This is a well known issue that the manufacturer has yet to address.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A terrible design made with quality material.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad. Get the DAS or a halo strap. Save yourself the time and money. The Elite strap, wine better than the default strap, still has the sand issues with comfort and weight distribution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oculus Quest 2 Elite Strap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this strap in February 2021. The strap broke in half from normal use in only 2 months time. This appears to be a problem as noted in other reviews I've read. Buyer beware!

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there! Sorry to hear your Elite Strap broke, if you haven't already please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus

  • Rated 1 out of 5 stars

    IT WILL BREAK 100%

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke it within a few weeks. Even when you try your best. Something always happen, I read other people problem with this thing breaking and it true

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap material

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke ..not even a month old. Didn't do anything to make it snap. Wish it was made with cheap material. Because the design it's wonderful. Best strap if was made with cheap plastic

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there! Sorry to hear your Elite Strap broke, if you haven't already please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus

  • Rated 1 out of 5 stars

    Won't last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we all know what's wrong with this strap and how it's not worth the money paying for save your money and just wait until they come up with a new head strap for the Oculus quest 2

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad , wasteful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1 month. Terrible return policy Nowhere in this reality or a virtual one should any item break after only a month Very sad timeframe of return on Best Buy end

    No, I would not recommend this to a friend